Backdating charges and quick charges
Problem Statement
This article helps you understand backdating charges and quick charges.
Scope
How to backdate charge?
How to backdate a quick charge?
Solution
While adding charges to a subscription or customer record, you can specify dates from the past if All one-time actions is enabled under Settings > Configure Chargebee > Billing LogIQ > Customers & Subscriptions > Backdating Subscriptions and Invoices. On the Subscription/Customer details page, click Add Charge and specify the service period from the past. The invoice date is captured based on the service period and cannot exceed 1 month into the past from the present date.
Backdating Subscriptions and Invoices: This feature is currently available on selective plans. Please refer to the plans and pricing page.
The Set the invoice date to a past date option in Invoicing options is visible only when both of these are true:
- All one-time actions is enabled under Settings > Configure Chargebee > Billing LogIQ > Customers & Subscriptions > Backdating Subscriptions and Invoices.
- The service period end date you specified is in the past.
If backdating is not enabled, or the service period end date is today or in the future, this option does not appear. The invoice date defaults to the current date.
Similarly, while creating a Quick Charge to a subscription or customer record, you can specify dates that do not exceed 1 month into the past from the present date.
See Backdating Subscriptions and Invoices for more detail.