How do I generate a payment link for a specific invoice?

Related Scenarios

• How to send a payment link for a specific invoice rather than a subscription.
• Generating a "Pay Now" link for unpaid invoices.
• Sending immediate payment requests to customers for due invoices.

Solution

Use the Request Payment feature to generate a payment link for a specific invoice. This sends an email with a "Pay Now" link to your customer so they can view and pay due invoices immediately.

Configuration steps

Step 1: Go to the Customer Details page

1. Go to Customers from the left navigation menu.
2. Select the customer for whom you want to generate the payment link.

Step 2: Use the Request Payment feature

1. On the Customer Details page, find the Request Payment button on the right and click it.
2. Enter your information in the email body and click Send email.
3. This sends an email to the customer with a Pay Now link.

Step 3: Confirm email delivery

1. Ensure the customer receives the email and can access the payment link.
2. Verify the email status under History > Email Logs in the customer's profile.

Important Notes

• The "Pay Now" link is only available for unpaid invoices.
• Ensure the customer's email address is correct and up to date in Chargebee.
• The email sent through Request Payment is customizable in email notification settings.
• This feature helps collect immediate payments and reduce outstanding invoices.