Sorry, we couldn't find that resource - Error
Problem Statement
You receive the error "Sorry, we couldn't find that resource" while creating or updating a quick charge for zero value. You might also see it when you close a draft invoice that has no usage (and therefore no billable line items).
Solution
This error occurs when you try to generate invoices for zero-value items while the Hide Zero-Value Line Items setting is enabled in Billing LogIQ.
When this setting is on and an invoice would contain only zero-value line items — for example, a draft invoice closed with no usage — Chargebee does not create the invoice, because there are no billable charges. This is expected behavior: an invoice with no non-zero line items is not generated while the setting is enabled. If you need the invoice to be generated for zero-value items, disable the Hide Zero-Value Line Items setting.
Configuration Steps
Step 1: Navigate to Settings > Billing LogIQ.
Step 2: Uncheck Hide Zero-Value Line Items and click Update Billing LogIQ.
Step 3: Try creating a zero-value charge again. The invoice should generate successfully.
If you still face issues, contact support.