How to hide zero value line items from my customers?
Problem Statement
You want to know how to hide zero value line items from my customers.
Scope
Hiding zero-value line items from invoices
Summary
A zero-valued line item is a plan or an addon with the price set as 0. They are usually created to support use-case-based solutions such as a freemium plan or metered billing. Navigate to Settings > Configure Chargebee > Billing LogIQ and check the Hide Zero Value Line Items option.
Solution
You might have the need to hide these zero-valued line items from the invoices so as to avoid confusing your customers. For this, navigate to Settings > Configure Chargebee > Billing LogIQ and check the Hide Zero Value Line Items option. Once this is done, the zero-value line items will be hidden on the invoices.
Note
If an invoice has only zero value line item(s), the invoice will not be generated
This feature is applicable only to zero-valued line items and not the net invoice amount. If an invoice has non-zero line items but the net value is zero(for example a plan of $5 and a coupon of $5), the invoice would be generated and all line items will be shown
If you have any further questions regarding this, please feel free to reach out to support.
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