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Product Updates


  • Release Notes

Getting Started


  • Overview
  • Chargebee Billing Data Centers
  • Object Relationship Model
  • Understanding Sites
  • Chargebee Tech Glossary
  • Articles and FAQ

Implementing Chargebee


  • Implementation Guide
  • Go-live Checklist
  • Articles and FAQ

AI in Chargebee


  • Chargebee Agents
  • Chargebee Copilot
  • Chargebee MCP Server (Model Context Protocol)

Developer Resources


  • Developer Resources Overview
  • Articles and FAQ

Product Catalog


  • Product Catalog Overview
  • Coupons
  • Articles and FAQ

Subscriptions


  • Working with Subscriptions
  • Billing
  • Orders
  • Articles and FAQ

Customers


  • Managing Customers
  • Account Hierarchy
  • Email Notifications
  • Branding
  • Configure Multiple Languages
  • Articles and FAQ

Entitlements


  • Entitlements Overview
  • Features Overview
  • Feature Management
  • Managing Product Entitlements
  • Subscription Entitlements
  • Customer Entitlements
  • Grandfathering Entitlements
  • Articles and FAQ

Usage Based Billing


  • Understanding Usages
  • Setting up Usage Based Billing
  • Usage Alerts
  • Metered Billing
  • Articles and FAQ

Chargebee CPQ


  • Chargebee CPQ
  • Chargebee CPQ for Salesforce
  • Chargebee CPQ for HubSpot

Invoices, Credit Notes, and Quotes


  • Invoices
  • Credit Notes
  • Quotes [Legacy]
  • Transactions
  • Articles and FAQ

Taxes


  • Overview
  • Configuring Taxes
  • Country-specific Taxes
  • Articles and FAQ

Hosted Capabilities


  • Overview
  • Hosted Checkout
  • Hosted Self-Serve Portal
  • Hosted Pages Features
  • Additional Hosted Pages
  • Payment Components
  • Pricing Table
  • Managing Payments with Chargebee.js
  • Mobile-Optimized Hosted Pages
  • Articles and FAQ

Site Configuration


  • Users & Roles
  • Custom Fields & Metadata
  • Approvals
  • Mandatory Fields
  • File Attachments & Comments
  • Advanced Filter Options
  • Multicurrency Pricing
  • Multi-decimal Support
  • Configuring Reason Codes
  • Events and Webhooks
  • API Keys
  • Time Zone
  • Time Machine
  • Transfer Configurations
  • Articles and FAQ

Multi Business Entity


  • Multi Business Entity Overview
  • Customer Transfer Overview
  • Articles and FAQ

Mobile Subscriptions


  • Overview
  • Omnichannel Subscriptions
  • Omnichannel One-Time Orders
  • Mobile Subscriptions (Legacy)

Reports and Analytics


  • RevenueStory
    • Reports Explorer
    • Custom Fields in RevenueStory
    • Report Builder
      • Working with Reports
      • Data Sources
        • Coupons
        • Credit Notes
        • Customers
        • Customer Balance
        • Invoices
        • Orders
        • Payments
        • Products
        • Refunds
        • Subscriptions
        • Multientity
        • Product Family
        • Subscription Contract Terms
        • Dunning Details
        • Invoice Transactions
        • Invoice Line Items
        • Invoice Addresses
        • Invoice Discounts
        • Credit Note Line Items
        • Monthly Subscription History
        • Yearly Subscription History
        • Applied Credits
        • Monthly Component History
        • Yearly Component History
        • Order Line items
        • Payment Sources
        • Subscription Discounts
        • Subscription Addons
        • Subscription Shipping Addresses
      • Sample Reports
    • Monthly Recurring Revenue (MRR)
    • Metric Description
  • Home Dashboard
  • Frequently Asked Questions
  • FAQs for Classic Reports Sunset
  • Articles and FAQ

Integrations


  • Sales
  • Customer Support and Success
  • Finance
  • Tax
  • eInvoicing
  • Marketing
  • Stitch
  • Collaboration
  • Contract Management
  • Ecommerce Management
  • Articles and FAQ

Data Privacy & Security


  • Two Factor Authentication
  • SAML Single Sign-On
  • System for Cross-Domain Identity Management (SCIM)
  • EU-GDPR
  • Consent Management
  • Personal Data Management
  • Compliance Certificates
  • HIPAA Guidelines
  • PCI Recommendations and Integration Types
  • Articles and FAQ

Data Operations


  • Bulk Operations
  • Migration
  • Articles and FAQ
  1. Billing
  2. Subscriptions
  3. Orders Overview
  1. Billing
  2. Subscriptions
  3. Orders Overview

Orders

Chargebee Orders automatically creates orders for your shippable products. This way, a plan or addon with shippable goods will have one or more orders attached to it, each corresponding to a particular shipment. An order would thus keep details such as items to be shipped, the share of invoice amount associated with the shipment, shipping date, status of the shipment, billing/shipping addresses, tracking Id etc.

Orders — along with its API — is designed to integrate with shipping platforms such as ShipStation so that once Chargebee bills your customers and creates orders accordingly, the shipping platform can have the required information to fulfil them.

Changes in Chargebee made to customer records, their subscriptions or invoices etc. often affect the orders associated with them. These impacts are handled automatically and can be communicated to your shipping platform via webhooks.

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