Getting Started

Building Blocks

Custom Fields

Subscription Features

Localization

Invoices

Credits

Order Management

Billing Features

Taxes

Payment Methods

Direct Debit Payments

Configuring Gateways

Revenue Recovery

Chargebee Moments

Notifications

Reports and Analytics

Data Privacy & Security

Fraud Management

Migration

Open Source Resources

Other Features

API Integration

Third Party Integrations

Charges 

Introduction 

Your Chargebee product catalog allows you to define plans and addons that represent your products and services. However, often you may need to bill your customers for products or services that are non-recurring. Some of these charges may be ad-hoc and not part of your standard product catalog.

Non-recurring addons and one-time charges help you bill your customers in such cases. These can be applied to your customers via the Chargebee UI or via API.

Non-recurring Addon 

In addition to plans and addons in Chargebee that are billed recurringly, you can also create non-recurring addons. Such addons would represent products or services that are charged for in an ad-hoc manner and either purchased once immediately or scheduled for purchase when certain events happen such as subscription activation, trial start etc.

A non-recurring addon can also be applied against a customer record, in which case, it is not associated with any particular subscription.

Modelling a non-recurring or ad-hoc purchase as a non-recurring addon in Chargebee rather than as a one-time charge gives you greater insights around which type and how many addons were applied to your subscriptions using reports.

Non-recurring addons can be applied to customers or subscriptions in several ways:

Add Addon Action 

The Add Addon action can be found on the details page of both a Subscription or a Customer. (Shown below for a Customer)

  • Applying to a Customer:

    1. Select the non-recurring addon to apply.
    2. If needed, change the price of the addon in the Unit Price field.
    3. Select a coupon to apply. (Only one-time coupons that are applicable to the addon are available here).
    4. Service period:
      • Choose the time period that the addon service is to be accounted for by specifying the from and to dates/times of the period.
      • The default period is the current date/time and can be set to a period from any date/time in the past and into the future.
      • Chargebee accounts for this service period while running the revenue recognition and deferred revenue reports.

        Note
        The time component can only be chosen when your site runs on millisecond-based billing mode.

  • Applying to a Subscription

    1. Select the non-recurring addon to apply. Any non-recurring addon, including from among those that may have been restricted for the plan, can be applied using this action.
    2. If needed, change the price of the addon.
    3. Service period:
      • Choose the time period that the addon service is to be accounted for. Specify the from and to dates/times of the period.
      • The period must start after the subscription start date/time.
      • Chargebee accounts for this service period while running the revenue recognition and deferred revenue reports.

        Note
        The time component can only be chosen when your site runs on millisecond-based billing mode.

    4. Choose whether to invoice the addon charge immediately or to add it to unbilled charges of the subscription.

Change Subscription 

You can also add non-recurring addons after clicking on Change Subscription on the details page of a subscription.

  1. Choose the non-recurring addon to charge for. Any addons that have been restricted for the plan selected, will not be available.
  2. If needed, change the price of the addon.
  3. Select the event at which to charge the addon. For some events, you can also choose whether the addon is charged just once or every time the event happens.
  4. Service period:
    • Choose the number of days that the addon service is to be accounted for. The period is considered to start on the day/time the addon is charged.
    • Chargebee accounts for this service period while running the revenue recognition and deferred revenue reports.

Adding via API 

A couple of the API calls for charging non-recurring addons are as below:

Note
  • Changing the addon price is not possible if the pricing model for the addon is tiered, volume or stairstep.
  • If an applicable coupon is present on the subscription, it will be applied to the addon.

One-time Charges 

You can collect a one-time payment from a customer or a subscription using the 'Add Charge' option. This option can be quite useful, especially when you come across scenarios where you have to collect payments from customers for goods or services that are not normally included as a part of their subscription model. It can also be used when you want to collect payment for a product or service that is not modeled into your system like a non-recurring addon.

A one-time charge can be applied to a customer or a subscription via the Chargebee UI or via API:

Add Charge via UI 

On the Chargebee UI the Add Addon action on the details page of either a Subscription or a Customer can be used to add a one-time charge. (Shown below for a Customer)

  • Applying to a Customer

    1. Specify the amount for the charge.
    2. Select a coupon to apply. (Only one-time coupons that are applicable to the invoice amount are available here).
    3. Service period:
      • Choose the time period that the charged service is to be accounted for. Specify the from and to dates/times of the period.
      • The default period is the current date/time and can be set to a period from any date/time in the past and into the future.
      • Chargebee accounts for this service period while running the revenue recognition and deferred revenue reports.

        Note
        The time component can only be chosen when your site runs on millisecond-based billing mode.

    4. Provide a description for the charge.
  • Applying to a Subscription

    1. Specify the amount for the charge.
    2. Service period:
      • Choose the time period that the charged service is to be accounted for. Specify the from and to dates/times of the period.
      • The period must start after the subscription start date/time.
      • Chargebee accounts for this service period while running the revenue recognition and deferred revenue reports.

        Note
        The time component can only be chosen when your site runs on millisecond-based billing mode.

    3. Provide a description for the charge.
    4. Choose to invoice the charge immediately or add it to unbilled charges. An email notification can also be sent when the invoice is generated.
      • Coupons cannot applied to the charge if invoiced immediately.
      • However, when the charge is added to unbilled charges, any invoice-amount coupon on the subscription will also apply to this charge.

If there have been multiple one-time charges against the subscription, the total of all the charges will be shown on the subscription details page:

Note: You cannot view the total one-time charges for a Customer on the UI.

Add Charge via API 

Here are a couple of API calls that can be used to add charges:


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