Getting Started

Building Blocks

Custom Fields

Subscription Features

Localization

Invoices

Credits

Billing Features

Taxes

Payment Methods

Direct Debit Payments

Configuring Gateways

Fraud Management

Hosted Pages

Notifications

Reports and Analytics

Migration

Open Source Resources

Other Features

API Integration

Third Party Integrations

Groove 

You can take customer support to the next level with the Chargebee-Groove Integration, which allows you to access customer and payment related information directly from a support ticket.

Note

This plugin is available only in selected plans. To know more, visit Chargebee's Plans and Pricing   page.

Setting up your Chargebee-Groove integration 

Step 1

Login to Groove and navigate to Account > Apps.

Step 2

Click on the Custom Profile option and then click on Install.

Step 3

Configure the Chargebee plugin by inserting the HTML Code Snippet   into the HTML Template section as shown below:

Note

Remember to add a headline and custom fields (if required) before you proceed.

Step 4

Click Save to complete your configuration and save your custom profile.

Once you've setup your custom profile, information from Chargebee will appear on the right on your support tickets, as in this screenshot:

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