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Product Updates


  • Release Notes

Getting Started


  • Overview
  • Chargebee Billing Data Centers
  • Object Relationship Model
  • Understanding Sites
  • Chargebee Tech Glossary
  • Articles and FAQ

Implementing Chargebee


  • Implementation Guide
  • Go-live Checklist
  • Articles and FAQ

AI in Chargebee


  • Chargebee Agents
  • Chargebee Copilot
  • Chargebee MCP Server (Model Context Protocol)

Developer Resources


  • Developer Resources Overview
  • Articles and FAQ

Product Catalog


  • Product Catalog Overview
  • Coupons
  • Articles and FAQ

Subscriptions


  • Working with Subscriptions
  • Billing
  • Orders
  • Articles and FAQ

Customers


  • Managing Customers
  • Account Hierarchy
  • Email Notifications
  • Branding
  • Configure Multiple Languages
  • Articles and FAQ

Entitlements


  • Entitlements Overview
  • Features Overview
  • Feature Management
  • Managing Product Entitlements
  • Subscription Entitlements
  • Customer Entitlements
  • Grandfathering Entitlements
  • Articles and FAQ

Usage Based Billing


  • Understanding Usages
  • Setting up Usage Based Billing
  • Usage Alerts
  • Metered Billing
  • Articles and FAQ

Chargebee CPQ


  • Chargebee CPQ
  • Chargebee CPQ for Salesforce
  • Chargebee CPQ for HubSpot

Invoices, Credit Notes, and Quotes


  • Invoices
  • Credit Notes
  • Quotes [Legacy]
  • Transactions
  • Articles and FAQ

Taxes


  • Overview
  • Configuring Taxes
  • Country-specific Taxes
  • Articles and FAQ

Hosted Capabilities


  • Overview
  • Hosted Checkout
  • Hosted Self-Serve Portal
  • Hosted Pages Features
  • Additional Hosted Pages
  • Payment Components
  • Pricing Table
  • Managing Payments with Chargebee.js
  • Mobile-Optimized Hosted Pages
  • Articles and FAQ

Site Configuration


  • Users & Roles
  • Custom Fields & Metadata
  • Approvals
  • Mandatory Fields
  • File Attachments & Comments
  • Advanced Filter Options
  • Multicurrency Pricing
  • Multi-decimal Support
  • Configuring Reason Codes
  • Events and Webhooks
  • API Keys
  • Time Zone
  • Time Machine
  • Transfer Configurations
  • Articles and FAQ

Multi Business Entity


  • Multi Business Entity Overview
  • Customer Transfer Overview
  • Articles and FAQ

Mobile Subscriptions


  • Overview
  • Omnichannel Subscriptions
  • Omnichannel One-Time Orders
  • Mobile Subscriptions (Legacy)

Reports and Analytics


  • RevenueStory
    • Reports Explorer
    • Custom Fields in RevenueStory
    • Report Builder
      • Working with Reports
      • Data Sources
      • Sample Reports
    • Monthly Recurring Revenue (MRR)
    • Metric Description
  • Home Dashboard
  • Frequently Asked Questions
  • FAQs for Classic Reports Sunset
  • Articles and FAQ

Integrations


  • Sales
  • Customer Support and Success
  • Finance
  • Tax
  • Marketing
  • Stitch
  • Collaboration
  • Contract Management
  • Ecommerce Management
  • Articles and FAQ

Data Privacy & Security


  • Two Factor Authentication
  • SAML Single Sign-On
  • System for Cross-Domain Identity Management (SCIM)
  • EU-GDPR
  • Consent Management
  • Personal Data Management
  • Compliance Certificates
  • HIPAA Guidelines
  • PCI Recommendations and Integration Types
  • Articles and FAQ

Data Operations


  • Bulk Operations
  • Migration
  • Articles and FAQ
  1. Billing
  2. Reports and Analytics
  3. RevenueStory
  4. Report Builder
  5. Working with Reports
  1. Billing
  2. Reports and Analytics
  3. RevenueStory
  4. Report Builder
  5. Working with Reports

Working with Reports

After creating a report, you can filter, edit, schedule, and download it.

To know more about availability of reports on different plans, visit our plans and pricing page.

Filtering the report

You can filter the reports using the fields in the data sources. For a Detailed Report, you can only filter the report using the fields added in the report. For a Summary Report, the filter is available for all the fields in all the data sources that can be linked with the primary data source.

To filter a report, follow these steps:

  1. Click Filter.
  2. Add the field using which you want to filter the report.
  3. Select the filter criteria.
  4. Click Apply Filter.

You cannot filter reports using "OR" condition.

Editing the report

After you have created the report, you can edit it to include or remove fields. For example, you are creating a report to view the Due invoices with the following fields - Amount Due, Due Date, Invoice ID, and Status. After you create the report, you want to add the Email field to the report. This can be done using the Edit option.

To edit a report, follow these steps:

  1. Click Edit Report.
  2. Select the fields that you want to add or remove.
  3. Click Build Report.

Scheduling the report

You can select the report and share it to the users added in your Chargebee site. When you schedule a report, the users you have added in the schedule will receive an email of the updated report. You can choose to share the report with the users once, or set up recurring emails, where your users will receive an email of the report regularly based on the configured frequency. Users can unsubscribe to the email by clicking the unsubscribe option.

The link to the scheduled report (CSV) will expire in 14 days.

To schedule a report, follow these steps:

  1. Click the Schedule option.
  2. Choose Recurring if you want to share the report with your users on a recurring basis. Choose One time, if you want to share the report only once.
  3. Select the Frequency.
  4. Next, select the Users.
  5. Click Schedule.

Downloading the report

Chargebee allows you to download the report that you have created as a CSV file.

To download the report, click the Download CSV option.

Rearranging the fields

You can rearrange the fields in your report.

To rearrange the fields, follow these steps:

  1. Click the ellipsis button (three lines).
  2. Drag and drop the fields in the order that you want.

Sorting a field

You can sort the fields in the report in an ascending/descending order.

To sort a field, follow these steps:

  1. Click the arrow next to the field.
  2. Select Sort ascending or Sort descending.
  3. The field is sorted based on your selection.

Hide a field

When you create a new report, it displays all the fields that you have selected. If you do not want to display a particular field, you can hide it. This does not remove the field from the report, it just hides it from viewing.

To hide a field, follow these steps:

  1. Click the ellipsis button (three lines)
  2. Disable the toggle next to the field that you want to hide.

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