Chargebee and its group companies use sub-processors to assist them in connection with the Services (as described in the Terms of service).
|Sub-processor||Subject Matter||Purpose / Nature of processing||Data centers|
|Microsoft Corporation (India) Private Limited*||Cloud Service Provider||Cloud infrastructure provider for Chargebee Receivables, where the SaaS application is hosted. Data stored, processed and transmitted through Chargebee Receivables product resides on Microsoft Azure data centers.||Singapore|
|Amazon Internet Services Private Limited*||Cloud Service Provider||Storage services for attachments and files.||Ireland|
|MongoDB, Inc.||Cloud Service Provider||Database as a service for Chargebee Receivables, where email logs and activity logs are stored.||Ireland|
|Twilio Inc.||SMTP Provider - SendGrid||SMTP for sending emails to merchants and end customers. Mail servers are provided by SendGrid to deliver emails from the Chargebee Receivables product.||US|
|Mailgun Technologies Inc.||SMTP Provider - Mailgun||SMTP for receiving emails and forward to Chargebee Receivables applications. Mailgun maintains email trails in application.||US|
|Holistics Software Pte Ltd||BI platform||BI platform to build custom reports for the merchants.||Singapore|
* Microsoft Corporation (India) Private Limited and Amazon Internet Services Private Limited are engaged by our group sub-processor.
The following group members of CHARGEBEE INC., function as sub-processors with one or more entities providing support, maintenance and hosting services.
|S No||Group Companies||Location|
|1||CHARGEBEE TECHNOLOGIES PVT. LTD||India|
|2||CHARGEBEE B.V||The Netherlands|
|3||CHARGEBEE AUSTRALIA PTY. LTD||Australia|
For queries regarding sub-processors please reach out to email@example.com