The need for a full-fledged subscription management solution was conceptualized right at the onset of the product. The wireless and cloud services that Jiobit provides to their customers is the real value of their product and had a 100% attach rate.
Jiobit evaluated several options. Seeing that Shopify, Stripe, and other subscription management services in the market, managed either only the hardware subscriptions, or only the software subscriptions, but never both in conjunction, Jiobit found that their business model more represented a subscription model that Chargebee was going to market with and Chargebee fulfilled most of their needs.
In Chargebee, Jiobit saw a deep subscription management solution that handles most of their use cases. They have scaled significantly in the past year, while seamlessly automating billing and shipping of the hardware and the service. Specifically, Jiobit benefited from the following, with Chargebee:
The ability to customize Chargebee’s Checkout to make it their own, Jiobit was able to create the ideal checkout experience See how Chargebee delivers the best Checkout Experience
Build their own hooks in the product with Chargebee’s ‘super robust set of APIs’.
Accurate and flexible billing — charging their customers appropriately depending on when they sign up.
Greater flexibility in their plan management and being able to experiment with free trials and iterate with discounts
Support for multiple payment methods, including credit card payments, prepaid cards, and ACH.See how Chargebee offers Multiple Payment Methods
The ability to test with Chargebee’s Time Machine helped Jiobit see how their plans will evolve 6 months in the future and the different invoices and discounts that get generated for the plans
As we looked at a lot of competitors in the space, what we loved about Chargebee was there were some hooks-in for businesses like ours that had a physical product with a software component
John Renaldi, Founder & CEO, Jiobit
Sales & Marketing
Intercom, Twilio, Chargebee