Delighting customers at all touch points is the key.

In the SaaS world, it's not just the product that helps you win in the market, it is also important to ensure that customer service is top-notch, especially when the product is a critical component, like billing.

One of the best roles inside Chargebee is Customer Service. - Krish, Co-Founder and CEO

Customer Solutions is much more than answering tickets. One has to understand the customer's problems and solve it. Support engineers end up learning a lot about the business of the customer and how Chargebee integrates with it. Gaps in the product are identified by support engineers who then take it up with product teams to improve or add features.

Priestly Devakumar Christopher
Priestly Devakumar Christopher Senior Director, Customer Solutions
You get a front-row seat to witness how our customers succeed with the help of our solutions and champion their cause. You'd not only be supporting them but also enabling them in identifying solutions for their future needs, rejigging workflows and bringing in more efficiency.
Anastasia Martsynkevych
Anastasia Martsynkevych

As a Technical Account Manager, I aim to guarantee that our Enterprise and Top100 merchants are well-served and regard Chargebee as an indispensable business partner. Born in Ukraine and raised in Spain, I find it fascinating to learn different cultures and languages.

Thanks to our uncapped leaves and first Fridays off, I get to spend time gardening, reading, or even traveling!

Ahana Das
Ahana Das

I have been with Chargebee for over three years now and no two days at work are the same! We're allowed to work on an array of projects, whose challenges are all unique. Being swift, precise and knowing the features at the back of my hand has helped me interact with our Enterprise customers.

It's refreshing to successfully drive concerns to closure and build relationships with our customers, turning them into raving fans of Chargebee.

Joe Samondo
Joe Samondo

Our main motto is to ensure a seamless and successful customer journey. We are here to help you, our customers. Help you solve everyday problems, educate you on the varied possibilities with our product and ensure smooth onboarding.

Being a parent of three, spending quality time with my family has never taken a backseat while I still bring my best foot forward to my accounts every day.

Join Us. Do Great Work.