An AI-based eSignature & deal management platform.

How GetAccept grew their revenue 4x in 12 months

And how Chargebee continues to help them scale globally

What GetAccept looked for

Pricing and discount experiments as they moved upmarket

Support for global payments as they expanded globally

After Chargebee

4X revenue growth in 12 months alone, using Chargebee

Support for tiered as well as dynamic pricing

See how Chargebee is a trusted partner in 6500+ growth stories

The Problem


GetAccept adopted a hybrid approach when it came to sales — an outbound sales-driven model as well as a self-serve sign-up model. Their needs diversified as they started selling to enterprise businesses. New use cases required:


  • Unique marketing campaigns with time-bound coupons, as well as the ability to add recurring and non-recurring charges

  • Pricing experiments

  • Global scale with support for international payments

  • Deeper visibility into account receivables with a view of unpaid invoices




The Solution


After evaluating solutions such as Zuora, Fusebill, and Recurly, GetAccept chose Chargebee for its flexibility and simplicity. By creating their own self-service center using the API to enable a seamless checkout experience inside the app, GetAccept connected their app to Chargebee to accommodate and sync any change in either system. Chargebee allows them to:


  • Support evolving pricing structure with support for tiered as well as dynamic pricing for enterprise sales

  • Issue time-based discounts and coupons to enable flash sales. This was connected to their marketing automation, so they could nurture prospects from these campaigns

  • Manage their subscriptions and support self-service upsells and cancellations on a pro-rata basis




The Impact


The ability to run pricing and discounting experiments contributed to GetAccept's revenue growing 4x using Chargebee. They learned that issuing promotional credits instead of refunds helped turn customers into advocates. Furthermore, visibility into churn reports gave them insight into changing customer patterns around the addition and removal of seats, which enabled them to take corrective measures.




Chargebee is a fantastic solution that really meets the needs of any online business from Saas to eCommerce. I have had experience with many platforms both as a leader and as a consultant, and Chargebee is the platform I have liked the most.

Dailius Wilson, (Former) VP Sales and Growth, GetAccept

Tech Stack

Finance

Stripe, Chargebee

Sales & Marketing

HubSpot, Chargebee

Operations

Zapier, Chargebee

Analytics

Revenue Story

Success

Intercom, Appcues

The Chargebee system is robust yet cost-effective enough to really architect a complex solution using simple methods. We wouldn’t change or consider it as we move upmarket and expand globally.
Dailius Wilson(Former) VP Sales and Growth, GetAccept
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