New in Chargebee: Explore Reveal and understand your payment performance end-to-end.Try Now

Docschargebeedocs

HomeBillingPaymentsRevRecGrowthReveal
Support

Product Updates


  • Release Notes

Getting Started


  • Overview
  • Chargebee Billing Data Centers
  • Object Relationship Model
  • Understanding Sites
  • Chargebee Tech Glossary
  • Articles and FAQ

Implementing Chargebee


  • Implementation Guide
  • Go-live Checklist
  • Articles and FAQ

AI in Chargebee


  • Chargebee Agents
  • Chargebee Copilot
  • Chargebee MCP Server (Model Context Protocol)

Developer Resources


  • Developer Resources Overview
  • Articles and FAQ

Product Catalog


  • Product Catalog Overview
  • Coupons
  • Articles and FAQ

Subscriptions


  • Working with Subscriptions
  • Billing
  • Orders
  • Articles and FAQ

Customers


  • Managing Customers
  • Account Hierarchy
  • Email Notifications
  • Branding
  • Configure Multiple Languages
  • Articles and FAQ

Entitlements


  • Entitlements Overview
  • Features Overview
  • Feature Management
  • Managing Product Entitlements
  • Subscription Entitlements
  • Customer Entitlements
  • Grandfathering Entitlements
  • Articles and FAQ

Usage Based Billing


  • Understanding Usages
  • Setting up Usage Based Billing
  • Usage Alerts
  • Metered Billing
  • Articles and FAQ

Chargebee CPQ


  • Chargebee CPQ
  • Chargebee CPQ for Salesforce
  • Chargebee CPQ for HubSpot

Invoices, Credit Notes, and Quotes


  • Invoices
  • Credit Notes
  • Quotes [Legacy]
  • Transactions
  • Articles and FAQ

Taxes


  • Overview
  • Configuring Taxes
  • Country-specific Taxes
  • Articles and FAQ

Hosted Capabilities


  • Overview
  • Hosted Checkout
  • Hosted Self-Serve Portal
  • Hosted Pages Features
  • Additional Hosted Pages
  • Payment Components
  • Pricing Table
  • Managing Payments with Chargebee.js
  • Mobile-Optimized Hosted Pages
  • Articles and FAQ

Site Configuration


  • Users & Roles
  • Custom Fields & Metadata
  • Approvals
  • Mandatory Fields
  • File Attachments & Comments
  • Advanced Filter Options
  • Multicurrency Pricing
  • Multi-decimal Support
  • Configuring Reason Codes
  • Events and Webhooks
  • API Keys
  • Time Zone
  • Time Machine
  • Transfer Configurations
  • Articles and FAQ

Multi Business Entity


  • Multi Business Entity Overview
  • Customer Transfer Overview
  • Articles and FAQ

Mobile Subscriptions


  • Overview
  • Omnichannel Subscriptions
  • Omnichannel One-Time Orders
  • Mobile Subscriptions (Legacy)

Reports and Analytics


  • RevenueStory
  • Home Dashboard
  • Frequently Asked Questions
  • FAQs for Classic Reports Sunset
  • Articles and FAQ

Integrations


  • Sales
  • Customer Support and Success
  • Finance
  • Tax
  • Marketing
    • Refersion
    • MailChimp
    • Zapier
      • Case Study- Chargebee as a Trigger
      • Case Study- Chargebee as an Action
    • ActiveCampaign
  • Stitch
  • Collaboration
  • Contract Management
  • Ecommerce Management
  • Articles and FAQ

Data Privacy & Security


  • Two Factor Authentication
  • SAML Single Sign-On
  • System for Cross-Domain Identity Management (SCIM)
  • EU-GDPR
  • Consent Management
  • Personal Data Management
  • Compliance Certificates
  • HIPAA Guidelines
  • PCI Recommendations and Integration Types
  • Articles and FAQ

Data Operations


  • Bulk Operations
  • Migration
  • Articles and FAQ
  1. Billing
  2. Integrations
  3. Marketing
  4. Zapier
  5. Case Study- Chargebee as a Trigger
  1. Billing
  2. Integrations
  3. Marketing
  4. Zapier
  5. Case Study- Chargebee as a Trigger

Case Study- Chargebee as a Trigger

Zapier is an online integration application that helps you connect different apps together and sync actions. Integrating Zapier with CB enables you to connect and retrieve subscription-related information such as invoices, payments, and so on from over 1000+ online applications. Additionally, it helps you automate workflows and increase productivity.

Here are some terminologies used in Zapier to help you get started:

  • Zap: A link between two apps.

  • Trigger: An event that starts a Zap.

  • Action: An event that completes a Zap.

  • Multi-Step Zap (Search): A Zap that has more than one action or includes searches and filters.

Learn more about the Zapier- Chargebee integration.

Let us see a case study on how we can successfully use Chargebee as a trigger.

Case study: I want to receive a notification on a Slack channel whenever a subscription is created in Chargebee

This case study explains the steps and processes to be followed to set up a trigger in Zapier for an event that occurs in Chargebee.

Here is a set of associated triggers and actions:

  • Zap: Subscription created in Chargebee triggers a Notification in Slack.

  • Trigger: New subscription in Chargebee.

  • Action: Notification in a Slack Channel.

Create a Zap

Step 1: Login to the Zapier account

Log in to the Zapier account with your credentials.

Step 2: Click Create Zap to set a Trigger.

We need to create a Zap to set a trigger.

image

Setup Chargebee as a Trigger

Follow these steps to create a trigger from Chargebee:

Step 1: Search for the App

  1. Search for the app for which a trigger is required. In our case, search for Chargebee.

  2. You can name this Zap for easier and future reference.

image

Step 2: Choose an Event

  • Search for the events that require a trigger. A list of events will be displayed in the dropdown. Learn more about the supported triggers from Zapier to Chargebee. We select New Subscription from the drop-down list to create a trigger for this event.

  • Click Continue.

image

Step 3: Choose an Account

Sign in to your Chargebee account that Zapier must monitor for new subscriptions.

image

Step 4: Test your Trigger

  1. Click the Test trigger to see if the trigger is functional.
  2. Click Continue if an appropriate response is received.
image

Now you are all set to have an action based on this trigger.

Set up an Action in Slack

Follow these steps to set up a notification in Slack whenever a subscription is created in Chargebee:

Step 1: Search for the App

Search for the app for which a trigger is required. In our case, Search for Slack.

image

Step 2: Choose an Event

  • Search for the events that must be performed as an action. A list of events will be displayed in the dropdown. Learn more about the supported triggers from Zapier to Chargebee.

  • We select Send Channel Message from the drop-down list to send notifications in Slack for the trigger we set earlier.

  • Click Continue.

    image

Step 3: Choose an Account

  • Connect your Slack account to which Zapier must "trigger" send the notification.

  • Click Continue.

    image

Step 4: Setup an Action

  1. Choose your Channel name, zapier-docs-check in this case.

  2. Fill in the required fields required for the notification. You can include a Message Text with Subscription Plan Id, Subscription Plan Amount, Quantity, and more.

    image

Step 5: Test Action

Click Test & continue to finish your action.

image

Step 6: Publish your Zap

Once you are satisfied with the test data, Click Publish.

image

Now you are all set to receive notifications on your Slack Channel from Chargebee via Zapier.

Want to test this case study?

Here is the link: Chargebee to Slack

Contact support if you need any help.

Was this article helpful?