What happens when Auto collection is switched OFF at the subscription level?

Problem Statement

This article explains what happens when auto-collection is OFF at the subscription level and how it interacts with the customer-level auto-collection setting.

Solution

For subscription-related invoices, the subscription-level auto-collection status overrides the customer-level setting.

If subscription auto-collection is OFF:

• Even if customer auto-collection is ON, payment collection is not attempted for that subscription's invoices.
• Invoice status remains Payment Due.

If subscription auto-collection is ON:

• Even if customer auto-collection is OFF, payment collection is attempted.
• Invoice status becomes Paid or Not Paid based on the result.

Payment methods per subscription

You can assign a payment method to a subscription when the customer has multiple payment methods. See Assigning a payment method to a subscription.