Contract terms are enabled on my site but I do not see it on the Create Subscription Page

Problem Statement

This article explains why the contract terms option may not appear on the Create Subscription page and how to show it.

Related Scenarios

• How do I apply contract terms to a specific subscription?
• How to create a subscription with contract terms once it is enabled?

Solution

After Contract Terms is enabled and configured on your site, the contract terms section appears on the subscription page only when Billing cycles is set to Fixed. If Billing Cycle is set to Forever, the contract terms section does not appear.

Steps to Set It Up

On the Create Subscription page, set Billing cycles to Fixed. You will then see the option Apply contract terms to this subscription.

Additional Information

• Contract terms not visible on CB subscription – Salesforce
• Can I apply contract terms to my existing subscriptions?