Docs
You are viewing:
Product Catalog 2.0
Scope What is the summary of scheduled changes section in the subscription change email notification?
What would happen to the scheduled changes section email notification if there were no subscription changes?
Customer renewal emails do not reflect upcoming subscription changes. The subscription renewal reminder email shows incorrect (unchanged) upcoming subscription amount
Solution:
There are two solutions
This will list the scheduled plan/add-on/coupon changes along with the date on which the change will be applied.
Also, you can include an Estimated Charge on Renewal, which details the subscription's updated price.
If there are no scheduled subscription changes, then the Summary of Scheduled Changes section automatically disappears in the Subscription Changes email notification.
Was this article helpful?