Where to find subscription event logs in Chargebee?

Scope

How to check the subscription-specific events?

Summary

Event logs relating to your customers and subscriptions can be found on the UI under Logs > Events. Events related to plans, coupons, and add-ons, on the other hand, are logged in their respective details pages. You can also find the subscription logs under the Customer details page and Subscription details page.

Solution To get specific customer-related event logs from the Customer Index Page > Click on the customer to open specific Customer Details page > Events > Click on the respective Event ID > Show V2 content.

To get specific subscription-related event logs from the Subscription details page > Click on the subscription to open the specific Subscription Details page > Events > Click on the respective Event ID > Show V2 content

Note: Introducing Jump to section, with this enhancement users can easily navigate between sections on Leap UI detail pages such as the Customer Details page, and Subscription Details page. Refer to this link for more information.

You can get all events logs by navigating to Logs > Events > Click on respective Event ID > Show V2 content.