Ask your customer support heroes to list down their productivity killers, and we bet that this one will definitely make it to the list - leaping from one tab to the next, in order to gather the necessary information to address a customer's query.
And we've come up with just the right solution.
With the Chargebee Freshplug installed, you'll have all the subscription details of the particular customer neatly displayed right next to the corresponding support ticket on the Freshdesk app.
No more tab juggling. Focus on your customer with no distractions whatsoever.
How to get started?
Follow the steps here to get started with the integration.
The Chargebee - Freshdesk integration is available only Chargebee's Scale plan and above.
Here's a quick look at what the integration lets you do: