Chargebee and its group companies use sub-processors to assist them in connection with the Services (as described in the Terms of service). These third party sub-processors include:
|Purpose / Nature of processing
|Amazon Web Services, Inc.
|Cloud Service Provider
|Cloud infrastructure provider for Chargebee, where all SaaS applications are hosted. Almost all data stored, processed and transmitted through Chargebee's product resides on Amazon Web Services data centers.
|US, EU and APAC
|Twilio, Inc. (SendGrid, Inc.)
|SMTP for sending emails to merchants and end customers. Mail servers are provided by SendGrid to deliver emails from the product.
|Mailgun Technologies, Inc.
|SMTP for sending emails to merchants and end customers. Mail servers are provided by Mailgun to deliver emails from the product.
|Card vault and payment gateway
|For connecting to certain payment gateways and processing payments through those gateways; Cards will also be stored in Spreedly for transactions processed through those gateways.
|IPaaS solution provider
|Workato is an API Integration Platform as a service that has built a repository of APIs to integrate with various other SaaS providers. Using this Middleware, Chargebee can provide specific integrations to the third party services that are supported by Workato.
|IP Geolocation and Fraud prevention platform
|IP based geolocation for apple pay
|Intuition Machines, Inc. (hCaptcha)
|Fraud prevention platform
|hCaptcha is used as a fraud prevention tool in checkout, portal and components.
The following are group members of CHARGEBEE INC., these entities function as sub-processors as well with one or more entities providing support and maintenance.
|CHARGEBEE TECHNOLOGIES PVT. LTD
|CHARGEBEE AUSTRALIA PTY. LTD
For queries regarding sub-processors please reach out to firstname.lastname@example.org