Chargebee's Sub-processors
Last updated date: 17-May-2021

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Chargebee and its group companies use sub-processors to assist them in connection with the Services (as described in the Terms of service). These third party sub-processors include:
Sub-processor Subject Matter Purpose / Nature of processing Data centers
Amazon Webservices, Inc. Cloud Service Provider Cloud infrastructure provider for Chargebee, where all SaaS applications are hosted. Almost all data stored, processed and transmitted through Chargebee’s product resides on Amazon Web Services data centers. US, EU and APAC
SendGrid, Inc. SMTP Provider SMTP for sending emails to merchants and end customers. Mail servers are provided by SendGrid to deliver emails from the product. US
Mailgun, Inc. SMTP Provider SMTP for sending emails to merchants and end customers. Mail servers are provided by Mailgun to deliver emails from the product. US
Spreedly, Inc. Card vault and payment gateway For connecting to certain payment gateways and processing payments through those gateways; Cards will also be stored in Spreedly for transactions processed through those gateways. US
Sentry Error monitoring platform Error monitoring tool that helps Chargebee to discover, triage, and prioritize errors in real-time. US
Google Cloud Fraud prevention platform Google recaptcha is used as a fraud prevention tool in checkout, portal and components. US
Cloud Elements IPaaS solution provider Cloud Elements is an API Integration Platform as a service that has built a repository of APIs to integrate with various other SaaS providers. Using this Middleware, Chargebee can provide specific integrations to the third party services that are supported by Cloud Elements. EU and US
Workato, Inc. IPaaS solution provider Workato is an API Integration Platform as a service that has built a repository of APIs to integrate with various other SaaS providers. Using this Middleware, Chargebee can provide specific integrations to the third party services that are supported by Workato. US
Maxmind IP Geolocation and Fraud prevention platform IP based geolocation for apple pay US
Group Sub-processors:
The following are group members of CHARGEBEE INC., these entities function as sub-processors as well with one or more entities providing support and maintenance.
S No Group Companies Location
1 CHARGEBEE TECHNOLOGIES PVT. LTD India
2 CHARGEBEE B.V The Netherlands
3 CHARGEBEE AUSTRALIA PTY. LTD Australia
For queries regarding sub-processors please reach out to [email protected]