Retain your customers from canceling by providing them an experience that shows personalized messaging, offers, and surveys. These intelligent pages can give feedback on how your customers interact with offers, why they are canceling, and how likely they are to return.
Depending on how customers interact with the cancel experience, the status is updated into Chargebee Billing accordingly. There is no need to open multiple sheets and do manual or bulk changes. Get the correct data across your tools.
Setting up cancel experiences for your audiences is only half the battle. Measuring your offers' and experiences' success and failures is essential to continuous improvement. Chargebee Retention can bring these insights in easy-to-understand reports that can be sliced and diced to get you the information you need to deliver best-in-industry retention.
With the strong Chargebee Retention integration, retention experts can show the impact saved customers have on the overall revenue with continued repurchases. This industry-first capability helps to go beyond save rates and allows you to visualize retention’s contribution to the bottom line.
By connecting with Chargebee Retention, you can now use the wealth of data you have to build audience groups and target cancel experiences. You can test showcasing different cancel pages and deduce the essential connection between customer pain points and offer accept.