How to contact Chargebee's support team?

This article covers:

• Where can I find help and support for Chargebee?
• What is the Chargebee Support email address?

Solution

You can contact Chargebee Support using Copilot within the Chargebee app or documentation. Make sure you are logged in to your Chargebee account to access Copilot.

Chargebee Copilot will help you with all the documents and FAQs related to Chargebee. If you still don't find what you're looking for, you can ask Copilot to connect you with our support team for further assistance.

Chargebee Copilot in-app:

If you have a question while navigating through your Chargebee account, simply click on the 'Need Help?' link on the menu bar (at the bottom left) and you will find links to:

• Chargebee Copilot - The AI assistant that is connected to all the docs and FAQ articles of the product.

• Help Documentation - Extensive help documentation and FAQs that covers all the features that Chargebee has to offer.

• API Reference - Extensive API-related documentation along with tutorials of all the Chargebee features.

• Request a callback (only available on paid plans).

• Phone Support (only available on paid plans).