Getting Started

Product Catalog

Customers

Subscriptions

Invoices, Credit Notes, and Quotes

Taxes

Payments

Site Configuration

Data Privacy & Security

Data Operations

Reports and Analytics

Integrations

Pre-implementation Settings in Sage Intacct 

Chargebee integrates with Intacct to sync invoices and reduces manual efforts involved in managing your business financials.

The information below provides step-by-step instructions on how you can integrate your Chargebee site with Intacct. You can set up a Single-Entity or Multi-Entity Sage Intacct account integration with Chargebee.

Note
  • Intacct integration is available on Chargebee's Rise plan and above. You can refer to the Pricing page for more information.
  • Kindly contact Chargebee Support to enable Chargebee - Intacct integration for your site.

Pre-Implementation 

Before connecting your Intacct account in Chargebee, make sure that you complete the following action in your Intacct account.

See also

Create a New Role 

As a first step, you need to create a new role for Chargebee API user with specific permissions to Intacct modules based on what is required for the integration. You can follow these steps to create a new role in Intacct:

  1. Click Company > Roles > Add.

  2. Enter the Role details and click Save.

  3. In the Role Subscriptions page, do the following:

    • Click Permissions for Order Entry Application/Module.
    • Select Read-only from the top right and select Add/Edit for the following Activities/Lists:
      • Order Entry Transactions Definitions (Add and Edit)
        Note:

      • If Tax Solutions module is available then configure the Tax permission as follows:

        • Permission Setup for Tax Solutions - enable List and View.
        • Select Company >Roles.
        • Select Permissions.
      • Customers (Add and Edit)

      • Items (Add and Edit)

      • Payments (Add)

      • Payment Account Information (View)

      • Payment Exchange Rate Information (View)

    • Click Save.
    • Click Save and the new role gets created successfully with the required permissions.

Add a New API User 

You can now create a new API user for the purpose of this integration and assign the new role to this user.
To create a new user in Intacct, do the following:

  1. Click Company > Users > Add.

  2. Enter the user details, email address and the user name.

  3. Under User type, select Business.

  4. Under Admin privileges, select Full permission.

  5. Navigate to the Role information tab and select the new Role that was created in the previous step.

  6. Click Save.

Create a GL Account 

Create a General Ledger Account in Intacct by following these steps:

  1. Click General Ledger > General Ledger Accounts > Add.

  2. Enter the following details:

    • Primary/Sub Account number: Specify the GL account number.
    • Title: Enter a title for the account.
    • Account Type: Select account type to be Balance Sheet Account.
    • Normal Balance: Selet Debit.
    • Period End Closing Type: Select Non-Closing Account.
  3. Click Save.

Create a Checking Account 

Create a checking account in Intacct by following these steps:

  1. Click Applications > Cash Management > Checking > Add.
  2. Enter the Account Id, Account number, and Bank name.
  3. Select the GL account for this checking account and click Save.

Add Transaction Definitions 

You can follow these steps to add transaction definitions for Sales Invoice and Sales Credit Memo in Intacct:

  1. Click Order Entry > Setup > Transaction Definitions > Add.
  2. In the transaction definition order entry page, enter the following details to create Transaction definitions for Sales Invoice and Sales Credit Memo.
    • Transaction subtotals are not required when Tax solution is enabled.
    • Posting configuration details are required in both cases when the tax solutions are enabled and disabled.Create Transaction definition and posting configuration between item GL and GL Account.
      • To create sales credit memo and sale invoice for the transaction definition.

        Note
        If a Transaction Definition's positing configuration has a warehouse and Customer GL group then it is not supported as part of the integration.

Effective Permissions 

Table for Single entity and Multibase currency-enabled sites.

Subscription

Activity/List/Report

Permissions

Comments

Company

Entities

List | View

To obtain the entities and display in the dropdown.

General Ledger

Accounts

List | View

To fetch the GL (General ledger) accounts.

General Ledger

Revenue Recognition Schedule

List | Edit

Revenue Recognition schedule is required if the customer cancelled or paused the subscription.

Order Entry

Order Entry Transaction Definitions

List | View

To fetch transactions definitions for invoice and CN line itmes.

Order Entry

Items

List | View | Add

To sync plans/addons and other invoice line items from Chargebee to Intacct.

Order Entry

Item GL Groups

List | View

Map and validate the item GL group configured for invoice line items.

Order Entry

Order Entry Transactions

List |View |Add

To create the sales invoice, and credit memo.

Accounts Receivable

Manage Payments

List |View |Add

To manage payments for invoices.

Accounts Receivable

Customers

List |View |Add |Edit

Edit is required to change the modifications made in plan mapped to customer or taxes associated with the invoice.

Accounts Receivable

Invoices

List|View|Add

To add invoice for the customer.

Accounts Receivable

Adjustments

List |View |Add

To refund adjustments made to the invoice or credit note.

Accounts Payable

Pay Bills

Run

This required for credit note refunds.

Accounts Payable

Bills

Add

Cash Management

Checking Accounts

List |View

Bank accounts for managing mapping transactions.

Cash Management

Savings Accounts

List |View

Bank accounts for managing mapping transactions.

For Multi-Currency sites: additional permission needs to be enabled along with the above permissions.

Subscription

Activity/List/Report

Permissions

Comments

Company

Locations

List|View

This permission is required if invoice line items are to be synced with multiple entities.

For the tax solution enabled Intacct instance, additional permission is required.

Subscription

Activity/List/Report

Permissions

Comments

Tax

Tax Solution

List |View

To fetch the tax solution enabled in Intacct.

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