Email Notifications

Click Settings > Configure Chargebee > Email Notifications to view the default email notifications that can be sent to your customers from Chargebee for each module. In addition to the default notifications, you can add more notifications and follow-ups for each purpose based on your requirements. Learn more about configuring email notifications in Chargebee.

Subscription Management

Chargebee allows you to send engaging emails to customers as part of subscription management. Below is a list of emails you can send to your customers throughout their lifecycle.

Invoices, Credit Notes, and Payments

By enabling the following set of emails, you can keep your customers notified about payment initiations, successful payments, credits applied, and more.

In addition to these emails, further notifications related to Payments and Credits are sent based on the payment gateways or methods you have configured in your Chargebee site. For example, email notifications for BACS, SEPA (Stripe, Adyen), SEPA (GoCardless), and more.

Revenue Recovery

You can reduce churn, recover failed payments, set up payment collection retries, and send reminders to your customers with the following emails.

Customer Retention

The following emails help you retain your customers.

Self-serve Emails

Chargebee's Self-serve portal helps your customers manage their accounts independently. You can send timely notifications and reminders about their accounts through the following emails.

Cart Abandonment Emails

Chargebee helps you recover revenue lost from cart abandonment through the following cart abandonment emails.

Gift Subscription Emails

You can send timely notifications to gift givers and recipients by enabling the following emails.

Manual Emails

You can view, edit, and manually send emails to your customers from Chargebee in this section.