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Can I use checkout to update a subscription API to reactivate/resume subscriptions?

Problem Statement

Can the Create checkout to update a subscription API be used to reactivate or resume subscriptions? How can I reactivate subscriptions via API?

Solution

The Checkout to Update a Subscription API cannot be used to reactivate or resume subscriptions. It is for subscription changes such as plan changes, price changes, and adding or removing addons.

To reactivate a subscription via API, use the reactivate_a_subscription API.

Steps to Set It Up

Option 1 – Customer reactivates via portal: Let customers reactivate from the Self-serve portal as described here.

Option 2 – Reactivate on behalf of customer: Use the reactivate_a_subscription API to reactivate the subscription from your side.

Learn more about reactivating subscriptions.

Important Notes

Note:

Reactivating subscriptions is not supported with the create_checkout_to_update_a_subscription endpoint—whether using In-App checkout (Hosted Pages v3) or Full page checkout (Hosted Pages v4).

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