New in Chargebee: Explore Reveal and understand your payment performance end-to-end.Try Now
Docschargebeedocs
HomeBillingPaymentsRevRecGrowthReveal
Support

Product Updates


  • Release Notes

Getting Started


  • Overview
  • Chargebee Billing Data Centers
  • Object Relationship Model
  • Understanding Sites
  • Chargebee Tech Glossary
  • Articles and FAQ

Implementing Chargebee


  • Implementation Guide
  • Go-live Checklist
  • Articles and FAQ

AI in Chargebee


  • Chargebee Agents
  • Chargebee Copilot
  • Chargebee MCP Server (Model Context Protocol)

Developer Resources


  • Developer Resources Overview
  • Articles and FAQ

Product Catalog


  • Product Catalog Overview
  • Coupons
  • Articles and FAQ

Subscriptions


  • Working with Subscriptions
  • Billing
  • Orders
  • Articles and FAQ

Customers


  • Managing Customers
  • Account Hierarchy
  • Email Notifications
  • Branding
  • Configure Multiple Languages
  • Articles and FAQ

Entitlements


  • Entitlements Overview
  • Features Overview
  • Feature Management
  • Managing Product Entitlements
  • Subscription Entitlements
  • Customer Entitlements
  • Grandfathering Entitlements
  • Articles and FAQ

Usage Based Billing


  • Understanding Usages
  • Setting up Usage Based Billing
  • Usage Alerts
  • Metered Billing
  • Articles and FAQ

Chargebee CPQ


  • Chargebee CPQ
  • Chargebee CPQ for Salesforce
  • Chargebee CPQ for HubSpot

Invoices, Credit Notes, and Quotes


  • Invoices
  • Credit Notes
  • Quotes [Legacy]
  • Transactions
  • Articles and FAQ

Taxes


  • Overview
  • Configuring Taxes
  • Country-specific Taxes
  • Articles and FAQ

Hosted Capabilities


  • Overview
  • Hosted Checkout
  • Hosted Self-Serve Portal
  • Hosted Pages Features
  • Additional Hosted Pages
  • Payment Components
  • Pricing Table
  • Managing Payments with Chargebee.js
  • Mobile-Optimized Hosted Pages
  • Articles and FAQ

Site Configuration


  • Users & Roles
  • Custom Fields & Metadata
  • Approvals
  • Mandatory Fields
  • File Attachments & Comments
  • Advanced Filter Options
  • Multicurrency Pricing
  • Multi-decimal Support
  • Configuring Reason Codes
  • Events and Webhooks
  • API Keys
  • Time Zone
  • Time Machine
  • Transfer Configurations
  • Articles and FAQ

Multi Business Entity


  • Multi Business Entity Overview
  • Customer Transfer Overview
  • Articles and FAQ

Mobile Subscriptions


  • Overview
  • Omnichannel Subscriptions
  • Omnichannel One-Time Orders
  • Mobile Subscriptions (Legacy)

Reports and Analytics


  • RevenueStory
  • Home Dashboard
  • Frequently Asked Questions
  • FAQs for Classic Reports Sunset
  • Articles and FAQ

Integrations


  • Sales
  • Customer Support and Success
  • Finance
  • Tax
  • Marketing
  • Stitch
  • Collaboration
  • Contract Management
  • Ecommerce Management
  • Articles and FAQ

Data Privacy & Security


  • Two Factor Authentication
  • SAML Single Sign-On
  • System for Cross-Domain Identity Management (SCIM)
  • EU-GDPR
  • Consent Management
  • Personal Data Management
  • Compliance Certificates
  • HIPAA Guidelines
  • PCI Recommendations and Integration Types
  • Articles and FAQ

Data Operations


  • Bulk Operations
  • Migration
  • Articles and FAQ
  1. Billing
  2. Customers
  3. Articles and FAQ
  4. Mail merge fields
  1. Billing
  2. Customers
  3. Articles and FAQ
  4. Mail merge fields

Is there a way to include a link to update the payment details in the email notifications (V1)?

Yes, there is. Just go to Settings >> Customer-facing essentials >> Email Notifications >> hit Customize Template corresponding to the appropriate email notification.

Copy the customer.payment_method_update_url mail merge field in the email template so that customers receive a URL to update the payment method in the email. The mail merge fields are available below the email template. Screenshot is below.

image

Note: The mail merge fields are not uniform across all the email notifications. For a particular email, only the mail merge fields applicable to that event will be available.

For example, the payment method update URL merge field is applicable to a payment failed email as the customer has to update the payment method so that the next attempt is successful.

If you are using the V2 email notifications, you can check this article.

Related Articles

Is it possible for me to send different email templates for dunning retries with the V1 emails?
How to add Plan/Addon/Coupon specific contents in the Invoice Receipt email?
Is it possible for me to send different email templates for invoice due reminders with the V2 emails?
Is there a way to include a link to update the payment details in the email notifications (V2)?
How can I send payment link only to the customers subscribed without payment method?
The refund amount in 'refund initiated' email shows value as zero
How to add discounted plan price value in email notification?
Can I send a customised note on the email on subscribing to a particular plan?
How to use Merge(variable) Fields in Email notifications?
How to create the Merge(variable) fields in Chargebee?
How to change the date format of the mail merge fields in emails?
Renewal reminders mergevar-"Estimated charge on renewal"

Show more

Was this article helpful?