14.1. Marketing
Except for any announcement intended solely for internal distribution or any
disclosure required by legal, accounting or regulatory requirements beyond the
reasonable control of either party, all media releases, public announcements or
public disclosures (including, but not limited to, promotional or marketing
material) by either party or its employees or agents relating to these Terms or
its subject matter, or including Trademarks of the other party, are prohibited
without the prior written consent of both parties. Notwithstanding the
foregoing, either party shall be entitled to disclose the existence of the
relationship formed hereunder between you and Chargebee without the prior
written consent of the other party and Chargebee shall be entitled to include
your name and/or logo in Chargebee marketing materials without prior written
consent.
14.2. Pre-release offerings
Chargebee may from time to time make pre-released features and functionalities available to Customer as part of Chargebee Payments (“Pre-Release Offerings”). Customer may choose to sign up for such Pre-Release Offerings at Customer's sole discretion. All restrictions and Customer commitments under these Terms shall apply to Customer’s use of Pre-Release Offerings. Chargebee may disable, modify or discontinue Pre-Release Offerings at any time at Chargebee’s sole discretion. By using the Pre-Release Offerings, the Customer acknowledges and agrees that: (i) the Pre-Release Offerings shall be used only for evaluation and testing purposes; (ii) Chargebee provides the Pre-Release Offererings on an “AS IS” and “AS AVAILABLE” basis, without any warranties; (iii) Chargebee shall not be liable for any liability arising from or relating to the Pre-Release Offerings, including Customer’s use or inability to use such Pre-Release Offerings; and (iv) any feedback provided on the Pre-Release Offerings is the property of Chargebee to use without obligation to the Customer or any other third party.
14.3. Non-exclusivity
Each party acknowledges and agrees that the rights granted to the other party in
these Terms are non-exclusive, and that, without limiting the generality of the
foregoing, nothing in these Terms shall be deemed or construed to prohibit
either party from participating in similar business arrangements as those
described herein.
14.4. Relationship of the Parties
The parties are independent contractors and nothing in these Terms shall make
them joint venturers, partners, employees, agents or other representatives of
the other party. Neither party shall make any representation that suggests
otherwise.
14.5. Notices
All notices to you shall be given electronically, sent to the electronic mail
address provided by or for you during registration for your Chargebee Payments
Account(s). Service termination notices to Chargebee shall be given
electronically from within your Chargebee Payments Account and sent to
support@chargebee.com. All other notices to Chargebee must be in writing and
sent to: CHARGEBEE INC., Attn: Legal Dept., 340 S. Lemon Avenue, Suite #1537, Walnut, California 91789, United States,
with a copy to
legal@chargebee.com. Such written
notice will be deemed given upon personal delivery, upon confirmation of receipt
if sent by fax, or three (3) days after the date of mailing if sent by certified
or registered mail, postage prepaid. Electronic mail notices shall be deemed
given the next business day following the date delivered.
14.6. Severability; Headings
If any provision of these Terms is held to be invalid or unenforceable for any
reason, the remaining provisions will continue in full force without being
impaired or invalidated in any way. The parties agree to replace any invalid
provision with a valid provision, which most closely approximates the intent and
economic effect of the invalid provision. Headings are used for convenience of
reference only and in no way define, limit, construe or describe the scope or
extent of any section, or in any way affect these Terms.
14.7. Governing Law; Consent to Jurisdiction
This Agreement and all matters arising from it shall be governed by, and
construed in accordance with, the laws of the State of Delaware and shall be
subject to the exclusive jurisdiction of Sussex County, Delaware, to which both
parties hereby submit.
14.8. Arbitration
Any controversy or claim arising out of or relating to these Terms, or the
breach hereof, shall be settled by arbitration pursuant to the Commercial
Arbitration Rules of the American Arbitration Association, and judgment on the
award rendered by the Arbitrator(s) shall be binding, conclusive and
non-appealable and may be entered in any court having jurisdiction thereof.
14.9. Waiver
The failure of any party to insist on or enforce strict performance of any
provision of these Terms or to exercise any right or remedy under these Terms or
applicable law will not be construed as a waiver or relinquishment to any extent
of the right to assert or rely upon any such provision, right or remedy in that
or any other instance; rather, the same will be and remain in full force and
effect. Waiver by either party of a breach of any provision contained herein
must be in writing, and no such waiver will be construed as a waiver of any
other and/or succeeding breach of such provision or a waiver of the provision
itself.
14.10. Assignment
You may not assign these Terms, any rights or licenses granted in these Terms,
or operation of your Chargebee Payments Account to others without our prior
written consent. If you wish to make such an assignment, please contact us at
support@chargebee.com. If we consent to the assignment, the assignee must agree
to assume all of your rights and obligations owed by you related to the
assignment, and must agree to comply with the provisions of these Terms.
Chargebee may assign these Terms without your consent or any other restriction.
If we make an assignment, we will provide reasonable notice to you.
14.11. Force Majeure
Neither party will be liable for any losses arising out of the delay or
interruption of its performance of obligations under these Terms due to any acts
of God, acts of civil or military authorities, civil disturbances, wars, strikes
or other labor disputes, fires, transportation contingencies, interruptions in
telecommunications, utility, Internet services or network service providers,
acts or omissions of a third party, infiltration or disruption of Chargebee
Payments by a third party by any means, including without limitation, DDoS
attacks, software viruses, Trojan horses, worms, time bombs or any other
software program or technology designed to disrupt or delay Chargebee Payments,
or other catastrophes or any other occurrences which are beyond such parties'
reasonable control (each a “Force Majeure Event”), provided that the party
delayed will provide the other party notice of any such delay or interruption as
soon as reasonably practicable, will use commercially reasonable efforts to
minimize any delays or interruptions resulting from the Force Majeure Event and
in no event will any failure to pay any monetary sum due under these Terms be
excused for any Force Majeure Event.
14.12. Intended Third Party Beneficiaries
The third parties providing Payment Processing Services under these Terms are
intended to be third-party beneficiaries to these Terms and the rights and
obligations of the parties hereto. It is understood and agreed by the parties
hereto that these Terms shall be enforceable by those third parties in
accordance with its terms as though they were a party to every provision hereof.
Except as expressly provided herein, no other third parties are intended by the
parties hereto to be beneficiaries hereof.
14.13. Entire Agreement
These Terms together with all of Chargebee’s policies referenced herein sets
forth the entire understanding and agreement of the parties, and supersedes any
and all prior or contemporaneous oral or written agreements or understandings
between the parties, as to the subject matter of these Terms. You acknowledge
that these Terms reflect an informed, voluntary allocation between you and
Chargebee of all risks (both known and unknown) associated with Chargebee
Payments.
14.14. Survival
The provisions of these Terms relating to any fees or other amounts owed,
payment of interest on unpaid fees, confidentiality, warranties, limitation of
liability, indemnification, governing law, severability, headings and this
paragraph shall survive termination or expiration of these Terms.
14.15. Affiliates
The rights, duties and/or obligations of Chargebee under these Terms may be
exercised and/or performed by Chargebee and/or any of Chargebee’s affiliates, or
any of their subcontractors and/or agents. All liabilities arising under or as a
consequence of these Terms, whether arising from the acts or omissions of
Chargebee or any of Chargebee’s affiliates, or any of their subcontractors
and/or agents, shall be solely Chargebee’s and not those of any of Chargebee’s
affiliates, or any of their subcontractors and/or agents. You agree to bring any
claim and or action relating to the foregoing against Chargebee only and not
against any of Chargebee’s affiliates, or any of their subcontractors and/or
agents.
14.16. Right to Audit
If we believe that a security breach, leak, loss, or compromise of Data has
occurred on your systems, website, or app affecting your compliance with these
Terms, we may require you to permit a third-party auditor approved by us to
conduct a security audit of your systems and facilities, and you must fully
cooperate with any requests for information or assistance that the auditor makes
to you as part of the security audit. The auditor will issue a report to us
which we may share with our service providers. You shall assist Chargebee in any
and all investigations of Transactions in a timely manner and will provide
written reports of investigated Transactions to Chargebee upon Chargebee’s
request.
14.17. Amendment
From time to time Chargebee may update or modify these Terms at our discretion,
and will post the updated terms to here. If our
changes reduce your rights or increase your responsibilities, we will use
commercially reasonable efforts to provide you with notice by email in
accordance with any notification preferences you have provided. The updated
Terms will become effective as of the Effective Date indicated in these Terms.
Any use of Chargebee Payments after the indicated Effective Date means you have
accepted the updated Terms. Your sole and exclusive remedy in the event you do
not accept the updated Terms is to cease your access to and use of Chargebee
Payments.
14.18. Export Controls and Sanctions Compliance
You acknowledge that Chargebee Payments (including the software and other
components) may be controlled by the laws of one or more countries governing
technology use and transfer, including U.S. Export Administration Regulations,
and agree that any use or transfer contrary to such laws is prohibited. You
agree that you are not, and are not acting on behalf of, (i) any person or
entity who is a citizen, national or resident of, or who is controlled by the
government of, any country to which the United States or any European government
has prohibited transactions, or (ii) any person or entity listed on any denied
persons or entities list maintained by the United States or any European
governments, including the U.S. Treasury Department list of Specially Designated
Nationals and Blocked Persons and the U.S. Commerce Department Denied Persons
List or Entity List. You and your End-Customers agree not to access or use
Chargebee Payments, including any technology or data, in violation of such laws
and regulations. Notwithstanding anything contained in these Terms to the
contrary, Chargebee, at its sole discretion, may immediately terminate your
access and use of Chargebee Payments without prior written notice or an
opportunity to cure in the event of an actual or threatened breach of this
Section 14.17.
14.19. U.S. Government End-Customers
If you are the U.S. government (including any department or agency) or
contracting on the U.S. government's behalf, then Chargebee Payments (including
the software and other components) are “Commercial Items”, as that term is
defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and
“Commercial Computer Software Documentation”, as such terms are used in 48
C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R.
§12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the
Commercial Computer Software and Commercial Computer Software Documentation are
being licensed to U.S. government end users (i) only as Commercial Items and
(ii) with only those rights as are granted to all other end users pursuant to
these Terms. All unpublished rights are reserved under the copyright laws of the
United States. The contractor/manufacturer is CHARGEBEE INC., 340 S. Lemon Avenue, Suite #1537, Walnut, California 91789, United States.