Complete billing automation for (ambitiously) hybrid revenue workflows
Drive subscriber retention with personalized (churn-deflecting) cancel flows
Billing
Retention
Performance
For teams seeking repeatably-efficient, multi-segment growth with subscription and metered models.
USD
/mo
599
Annual commitment / Billed monthly
for up to
USD 100K
billing/mo, then 0.75% on
billing
An overage fee of 0.75% is charged on a monthly basis for all billing in excess of the given USD 100K monthly limit. For example, if a merchant processes USD 110K in a given month, an overage fee of USD 75 (0.75% of USD 10K) will be charged for that month.
- Advance and Consolidated Invoices
- Quotes
- Engineering Consultation
- Smart Dunning
- Migration Support
Frequently asked questions
Is tax included in the pricing?
All prices are exclusive of taxes. Any applicable taxes shall be charged separately.
What is counted as "billing"?
During the Initial / Renewal Subscription Term defined in the relevant Pricing Agreement, the total value of all valid invoices (including taxes) that Customer may raise to their End-Customer(s) via the Chargebee Services, less the value of (a) any invoices voided within thirty (30) days of invoice creation date and (b) any prorated credit notes issued to End-Customers due to a change in such End-Customer’s subscription. Once the TIV has been exhausted, overage fees shall apply as outlined in the relevant Pricing Agreement. Customer agrees that all voided invoices shall be done solely to correct a billing/invoicing error.
How are overages calculated and charged?
Chargebee Performance Plan ($599/mo)
Threshold Limit: $100,000
Overage Rate: 0.75%
If you consider the above plan, once you surpass $100,000 of Monthly Recurring Billing, a fee of 0.75% will be charged for every dollar that exceeds this mark.
Scenario: Overage cost for $120,000
Monthly platform fee
$599
Overage fee: ($120,000 - $100,000) * 0.75%
$150
Total invoice amount
$749
Frequently asked questions
What is a session?
A session is when any user clicks “cancel” and is routed to a cancel deflection page. If an end-user revisits the cancel page within the save interval (watch list period), then they are deduplicated.
What happens if I exceed the number of base sessions included in my plan tier?
Don’t worry. If you exceed the base session limit included in your plan (for example, you use 1,256 sessions on a 1,000 - 2,500 session Performance plan), you’ll be charged at your plan’s base session rate (e.g., the additional 256 sessions @ USD 0.90/session), up to the maximum number of sessions allowed by your plan (e.g., 2,500 in this case).
How can I make changes to my plan(upgrade, downgrade)?
Upgrade:
You can upgrade your plan at any time by contacting your Chargebee Retention representative or you will be prompted to do so if you exceed the number of maximum monthly sessions within your plan.
Downgrade:
You can request to do so at any time; however, the downgrade will not take effect until your contract is up for renewal (e.g., upon your annual renewal for the Performance or Enterprise plan).
To us, changing our cart was the equivalent of one of the Apollo missions where if the rocket blows up,
we're all dead.
So that was how seriously we took (migration to a new tool). Your team took it equally seriously.
⸺ Skip Shean
TI Advisor and Marketing Consultant
Uncommonly methodical migrations
Whether you’re moving from home-grown billing or legacy systems, our in-house implementation experts are equipped to handle the many intricacies of your data while prioritizing your valued product and customer experiences.
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