Losing customers hurts, especially when it's unintentional and for reasons like payment failures. Don't let customers experience any interruptions due to failed credit card payments. Proactively alert clients on card expiries and missing payment information to avoid disrupting their service and your recurring revenue.
Sending the same email to customers with varied payment behavior can create an unpleasant experience. Think beyond templated bulk emails. With Chargebee Receivables, build intuitive follow-up experiences for each customer based on their risk profiles, invoice value, and payment details.
Chargebee Receivables offers a unified view of your company's overall outstanding across multiple aging buckets and the collection performance in a single place. You can also assess the overdue and estimated cash inflow based on customer payment commitments and invoice statuses.
Client disputes, when not handled carefully, can create an unpleasant customer experience. Empower your AR team with real-time access to open issues, customer conversations, and payment information to help them better understand the situation and take necessary actions.