Billing

How Jiobit scaled and monetized its IoT Subscriptions using Chargebee

Jiobit married the best of hardware and software subscription management for their hardware-enabled SaaS

Before Chargebee

Hours lost to manual invoicing — Finance teams spent 20+ hours weekly reconciling payments and chasing failed transactions.

Revenue leakage from billing errors — Inconsistent pricing rules and proration mistakes led to significant revenue loss.

No visibility into subscriber health — Churn happened silently with no early warning signals or recovery workflows.

After Chargebee

Chargebee’s robust APIs and Checkout experience

Chargebee’s APIs seamlessly automated billing and shipping of hardware and software, and also enabled Jiobit to completely customize their checkout experience to match their product.

Better visibility with Chargebee’s Time Machine

Time Machine allowed Jiobit to test and visualize how their plans would evolve in the future and gave them visibility into many subscription scenarios.

Join 6,500+ subscription businesses scaling with Chargebee

The Solution

The need for a full-fledged subscription management solution was conceptualized right at the onset of the product. The wireless and cloud services that Jiobit provides to their customers are the real value of their product and have a 100% attach rate.

Jiobit evaluated several options. Seeing that Shopify, Stripe, and other subscription management services in the market, managed either only the hardware subscriptions, or only the software subscriptions, but never both in conjunction, Jiobit found that their business model more represented a subscription model that Chargebee was going to market with and Chargebee fulfilled most of their needs.

The Impact

In Chargebee, Jiobit saw a deep subscription management solution that handles most of their use cases. They have scaled significantly in the past year, while seamlessly automating billing and shipping of the hardware and the service. Specifically, Jiobit benefited from the following, with Chargebee:

  • With the ability to customize Chargebee’s Checkout to make it their own, Jiobit was able to create the ideal checkout experience See how Chargebee delivers the best Checkout Experience

  • Build their own hooks in the product with Chargebee’s ‘super robust set of APIs’.

  • Accurate and flexible billing — charging their customers appropriately depending on when they sign up.

  • Greater flexibility in their plan management and being able to experiment with free trials and iterate with discounts

  • Support for multiple payment methods, including credit card payments, prepaid cards, and ACH.See how Chargebee offers Multiple Payment Methods

  • The ability to test with Chargebee’s Time Machine helped Jiobit see how their plans will evolve 6 months in the future and the different invoices and discounts that get generated for the plans

Finance

Stripe, Chargebee

Sales & Marketing

Intercom, Twilio, Chargebee

Operations

Chargebee, Zapier

Analytics

RevenueStory

Success

Intercom

Chargebee’s developer kit that came along with it was just super robust in its documentation, and we felt that we could build what we needed to achieve with the tools that were provided to us by Chargebee. The features in Chargebee made life so much simpler

John RenaldiFounder & CEO, Jiobit

Customers
Customer Story

's Success Story

Learn how transformed their business with Chargebee's subscription management platform.