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How to delete a credit note?

Problem Statement

How to delete a credit note.

Solution

Scope

Void credit note

Delete credit note

Solution

The option to Delete/Void a Credit Note can be used to remove wrongly generated Credit Notes. If the Void option is used, the status is marked as Voided but the Credit Note will still be available in the system. It is good accounting practice to void a credit note instead of deleting one.

To Delete/Void a Credit Note, select the credit note from the Credit Notes page and click Void/Delete this credit note.

image

Note

  • Only the credit note in the Refund Due status and an Adjustment credit note can be voided/deleted from the Credit Note Index page from the UI or via the Void a Credit note API.
  • A Refunded credit note cannot be voided, but can be deleted.

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