Monday morning board meetings are always a bit of a grind, but this one was different. The revenue numbers were in, and they didn’t look good. An eerie silence engulfed the room. Something was wrong. The leadership team was grappling to understand where and how the revenue was leaking. The company needed to fix its …
Continue reading “The Road to Financial Resilience: A Finance Leader’s Guide for Revenue Recovery”
Picture this: you’re a business owner searching for the perfect solution to streamline your marketing operations. You’ve heard about a B2B SaaS software that ticks many boxes. With high hopes, you fill out a form on their website and await a response. Finally, the call comes. But instead of listening to your needs and understanding …
Continue reading “The Ultimate Guide to Building a Customer-centric Subscription Business”
Have you noticed an uptick in payment failures lately? If so, you’re not alone. According to a survey by Chargebee, payment failures are now a top concern for 41% of subscription-based businesses, outranking customer acquisition. ⚠️ The same survey found that 45% of subscription-based businesses spend at least 5 hours per week managing failed payments. …
Continue reading “Payment Failures: A Threat to Your Subscription Business’s Long-Term Success”
Economic trends from the past two years indicate that the value of growth for SaaS companies has plummeted. According to Openview 2022 SaaS Benchmarks Report, if you want to secure the same valuation today as in 2021, you’d have to grow your ARR by more than 2x. But how do you maintain a stable and …
Continue reading “The Hidden Costs of a Manual Collection Strategy”
Congratulations on your new role as a CFO! It’s an exciting time to be a CFO and part of the historical transformation of the entire finance function. Many modern Chief Financial Officers like you are set to drive that transformation as Chief Growth Officers. “To excel in their new roles and increase their organizational impact, …
Continue reading “New CFO Checklist: Your First 90-day Plan”
Well, this is one of those questions that has no short answer. The shortest way to describe the difference between the CFO and the controller role is this quote from a research report by EY: ‘The difference between the CFO and the financial controller is that the latter is more like the financial operating officer. …
Continue reading “CFO vs Finance Controller: Who(m) Does your SaaS Business Need?”
How can the modern CFO change the direction of a business using agility amidst disruption? What are the tools that the agile CFO needs in their armory?
The Top 5 SaaS metrics that every CFO needs to combat the pandemic-triggered recession plus its uncertainties.
According to Bain and Co., a customer retention increase of 5% can increase a company’s profitability by 75%. This is exactly why SaaS businesses need to ace customer retention to keep the revenue flowing. While many roadblocks in a renewal process can lead customers to churn, the most hurtful is a ‘Payment Failure’. A failed …
Continue reading “How to Avoid SaaS Failed Payments: The Ultimate Guide”
“If we aren’t able to increase the renewal rate for our app by 12% in the next 3-4 months, we’ll have to pack up our bags and leave.” – Executive Vice President (Product Management) An eerie silence engulfed a startup’s board meeting. The leadership wanted to understand the ‘why’ of subscriber churn. But, it was …
Continue reading “How a Modern Mobile App Fueled Subscription Revenue with Chargebee”
It was the end of the month. At a late-stage VC-backed business we currently work with, the finance and development teams locked horns in an accountability battle – a chaotic ‘Billing War.’ Spears were flung, and shields were raised. The finance team was agitated by the inaccuracies of an archaic billing system the developers had …
Continue reading “The Billing Wars: Starring The Finance and Dev Teams”