How do I receive a notification when a customer signs up for a trial?

Problem Statement

You want to be notified when a customer signs up for a trial. Standard invoice emails are sent when invoices are generated, but trials don't generate invoices.

Solution

Option 1: Onboarding emails

Configure Onboarding Emails to send when customers subscribe (including trial). Add your email in CC/BCC in Settings > Configure Chargebee > Email Notifications > open the notification > Add Cc/Bcc recipients.

Option 2: Slack

Use the Slack integration to send notifications for events such as subscription creation.

Option 3: Zapier

Use Zapier to trigger actions on Subscription Created events.

Option 4: Webhooks

Set up a webhook endpoint to receive subscription events from Chargebee.