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  1. Billing
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  4. Configuration

Is it possible to divide customers into categories based on conditions such as their payment method(Gocardless, Stripe or Offline)?

Problem Statement

You want to know if it is possible to to divide customers into categories based on conditions such as their payment method(gocardless, stripe or offline).

Solution

This article covers:

Saving filters

Email Segmentation

The Save filters feature allows you to create a segment or a category of customers/subscriptions based on the filter conditions you apply. To create a segment(saved filter),

  1. Click on the Filter list button and choose the attributes you wish to filter by and click on 'Apply Filter'.
image
  1. Next, click on the Save Filter button and enter a name for the segment.
image
  1. The saved filter can be accessed by clicking on the drop-down as in the screenshot below.
image

The segment can be used to export data in a specific category or to send email notification targeting specific users.

Related Articles

How do I receive a notification when a customer signs up for a trial?
How can I merge two customer records in Chargebee?
How to directly open the Chargebee customer/subscription details page from other tools?
Search customers using email id or phone number
What are the User Access Control limitations for Entities?

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