Develop a data-driven customer experience
Reduce the risk of involuntary churn
with proactive customer engagement.
End time-consuming follow-up process
by building end-to-end auto engagement workflows for payment reminders.
Build unique collection journeys
by segmenting customers based on their payment behavior.
Closely monitor customer engagement
and build targeted campaigns based on their response.
PAYMENT FAILURE MANAGEMENT
Tackle payment failures proactively
Failed payments can silently strip away your loyal customers and recurring revenue without your knowledge. Chargebee Receivables is an industry-first collections platform that helps you uncover the reason behind failed payments with prebuilt filters, so collectors can engage with the customers quickly and reduce the risk of churn.
CUSTOMER SEGMENTATION
Build a personalized collection experience
Sending a templatized reminder message to all customers who have varied payment behavior can create an unpleasant experience. Chargebee Receivables offers the freedom to develop different cohorts based on how customers react and respond. Build intuitive follow-up workflows for each customer based on their profiles, invoice volumes, and payment details.
AUTO-ENGAGEMENT CYCLES
Put email reminders on auto-pilot
Set up and relax! From payment reminders to payment acknowledgment, collectors can build end-to-end workflows to engage with customers proactively. Decide email frequency, create customer segments, choose when to escalate a pending invoice, and set up a follow-up sequence based on customer interactions.
EMAIL TEMPLATES
Design emails that guarantee timely payments
Handling customer interactions at scale can be challenging. Chargebee Receivables helps teams use prebuilt templates, and edit, and deploy high-converting emails for every use case. Whether creating payment reminders from scratch or importing HTML templates, our intuitive interface ensures seamless customization. With multi-language support, flexible publishing options, and diverse merge variables, each email maintains a personalized touch.
RULE-BASED ENGAGEMENT
Drive impact with data-driven workflows
Get real-time visibility into how customers interact with your emails and design follow-up workflows to drive better engagements. Define rules to automatically exclude customers from the engagement cycles if they have replied, made payments, or promised to pay against the invoices.