Summer’22 Product Updates

Monetize Effectively to Tackle Market Turbulence

We have released a new set of capabilities to help you tackle the current market turbulences. Retain more customers and increase their lifetime value, improve your cashflows by getting paid faster, experiment with your plans, and much more.

Chargebee Summer 2022

Future-proof your business
with efficient subscription
management practices

Don’t let the market turbulence affect your business goals. While growth-focused businesses are facing the maximum hit during these uncertain times, Chargebee helps you build cash reserves and achieve durable growth by retaining existing customers, monetizing products better, and improving the efficiency of payment collections.

Highlights of the release

Personalize cancel experiences to minimize voluntary churn

Tackle voluntary churn on autopilot straight from Chargebee with the best-of-breed solution that provides personalized experiences for retention that gets results.

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Take preemptive actions to avoid payment failure

An industry-first receivables solution for subscription businesses that offer actionable insights on handling payment failures.

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Monetize your software effectively

Manage feature access for customers, set limits, provision or revoke access effortlessly with minimal code. Drive upsell campaigns by offering high-value features on limited trial.

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Simplify global expansion by streamlining operations.

Don’t let operational challenges hinder your global expansion efforts. Manage subscription data, and billing workflows for all your business entities within a single platform.

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Centralize iOS, Android, and Web subscriptions under one roof

Manage in-app purchases and the subscription lifecycle of mobile app users with Chargebee’s iOS & Google SDKs, AppStore & PlayStore integrations, and a single unified API.

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Close deals faster in a single click

Accelerate deal closures by automating quote creation, securing e-signatures, creating subscriptions automatically, and collecting online payments.

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Chargebee Billing

Simplify global expansion by streamlining operations.

Don’t let operational challenges hinder your global expansion efforts. Manage subscription data, and billing workflows for all your business entities within a single platform.

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Expand in India and beyond with confidence

Integrate with Razorpay to offer recurring payment methods like UPI AutoPay and e-mandate that are compliant with the latest RBI guidelines.

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Monetize your software effectively

Manage feature access for customers, set limits, provision or revoke access effortlessly with minimal code. Drive upsell campaigns by offering high-value features on limited trial.

Learn more →

Centralize iOS, Android, and Web subscriptions under one roof

Manage in-app purchases and the subscription lifecycle of mobile app users with Chargebee’s iOS & Google SDKs, AppStore & PlayStore integrations, and a single unified API.

Learn more →

Close deals faster in a single click

Accelerate deal closures by automating sending contracts, securing e-signatures, deal closures and creating subscriptions automatically.

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Breeze through your sales-to-finance handoff with the ability to manage user permissions

Enjoy enhanced customization around fields enabling user-wise-permissions for Chargebee such as edit, read-only or prefilled default values.

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Customize checkout experience for wallet payments

Offer a seamless checkout experience to customers who prefer paying you through wallets like Google Pay, Apple Pay, and PayPal using Chargebee’s built-in components and fields.

Increase AoV by making it easy to ‘buy-more’

Maximizing revenue on each purchase just got a whole lot convenient. With support for ‘multiple subscriptions’ your customers can now check out multiple subscription items, pay for them in one go, get itemized invoices, and self-manage each subscription independently via the portal.

Expand faster into the EU markets

Offer unmatched payment flexibility to your EU customers with a wide range of options for EU local payment methods like iDEAL, Sofort, Bancontact via Checkout.com.

Ensure time-effective and error-proof invoice entries irrespective of the payment method

Merchants can now offer additional payment methods like iDeal, Sofort, Bancontact, Wallets(Apple Pay, PayPal) to their customers and Chargebee’s accounting integration will automatically push the data into their Accounting/ERP platform.

Automate addition of latest usages to invoices through APIs

Ensure the final invoice sent to your customers includes all usages added after generation of the draft invoice, and automate invoicing entirely through APIs.

Chargebee Retention

Personalize cancel experiences to minimize voluntary churn

Ensure customer continuity with Chargebee’s premier Retention solution that provides personalized experiences that are so notable that customers won’t want to leave.

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Benchmark retention metrics against industry peers

Gain insights on how well your retention efforts are performing compared to other players in your industry. Doesn’t matter if you are in eCommerce, B2B SaaS, or Digital, we have insights that will help you improve efficiency and gain visibility to improve growth performance.

Validate customer cancels to report KPIs accurately

Gain insightful details from your retention campaigns and validate each customer's current status, be it from watchlist, save, and cancels. Substantiate how your offers are performing in the short and long term.

Understand how audiences react to different experiences

Create targeted experiences that promote customer satisfaction with tailored offers and messaging. Discover how specific audiences respond and help improve customer loyalty strategy.

Build cancel experiences in your customer’s language

Have an international presence with a localized experience, by showcasing retention offers in a variety of languages that customers will connect with. Chargebee Retention helps alleviate the operational hurdles that come with expanding into new markets by streamlining the delivery of personalized retention offers.

Get pause and cancel support for E-comm subscriptions as you retain customers

Effortlessly manage paused and canceled accounts to update subscriptions, orders, and fulfillment. Automate order updates in real-time when customers pause or cancel a subscription.

Save revenue from “offer abuse”

Worried that your retention efforts are working against you? Have peace of mind with Chargebee Retention by monitoring retention offers and setting parameters around offer frequency.

Visualize direct revenue impact from retention efforts

Take the guessing out of gathering KPI’s on your retention initiatives with Chargebee Retention’s industry-first feature that helps customers conceptualize the direct revenue impact with real ROI reporting and gaining insights on improving offer strategy.

Chargebee Receivables

Connect AR with Subscriptions

Chargebee Receivables integrates with Chargebee Billing's payment infrastructure to ensure the merchants can offer a unified payment experience to their end customers.

Personalize collection experience with rule-based re-engagement workflows

AR teams can now configure smart workflows to send targeted payment reminders and ensure a better customer experience.

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Take preemptive actions to avoid payment failure

An industry-first receivables solution for subscription businesses that offer actionable insights on handling payment failures.

Learn more →

Actionable insights at your fingertips

An interactive dashboard that offers subscription and receivables insights in a single place to help you gauge your organization's AR health.

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Chargebee RevRec

Automate revenue recognition in local currency

Automate conversion of foreign transactions to accurately report revenue in your reporting currency, and continue international operations with ease.

Maintain accurate and ASC 606 compliant recognition for expenses

Automate expense recognition (commissions, prepaid expenses, fixed assets) that’s ASC 606 compliant without any manual calculations or intervention.

Automate revenue reporting via native integrations

Integrate with your entire tech stack, from front-end CRM systems to back-end accounting systems to achieve maximum efficiency and accurate revenue reporting.

Align your 4-4-5 fiscal calendar with your accounting cycle

Eliminate manual interventions associated with a 4-4-5 accounting period and automatically tie your fiscal year into your revenue sub-ledger.

Running an eCommerce store?
This summer can’t get any better! We have a perfect line-up of capabilities to help you stay focused on profitability.
Chargebee Retention has proven to be a value-add to our business and has allowed us to retain customers with a comprehensive review of what they’d be giving up while also leveraging offers when needed. The results in a very short amount of time have convinced me that this needs to be a critical component to our business moving forward.
Bob Viscount
Vice President, Silhouette U
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