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Product Updates


  • Release Notes

Getting Started


  • Overview
  • Chargebee Billing Data Centers
  • Object Relationship Model
  • Understanding Sites
  • Chargebee Tech Glossary
  • Articles and FAQ

Implementing Chargebee


  • Implementation Guide
  • Go-live Checklist
  • Articles and FAQ

AI in Chargebee


  • Chargebee Copilot
  • Chargebee Model Context Protocol (MCP) Server

Developer Resources


  • Developer Resources Overview
  • Articles and FAQ

Product Catalog


  • Product Catalog Overview
  • Coupons
  • Articles and FAQ

Subscriptions


  • Working with Subscriptions
  • Billing
  • Orders
  • Articles and FAQ

Customers


  • Managing Customers
  • Account Hierarchy
  • Email Notifications
  • Branding
  • Configure Multiple Languages
  • Articles and FAQ

Entitlements


  • Entitlements Overview
  • Features Overview
  • Feature Management
  • Managing Product Entitlements
  • Subscription Entitlements
  • Customer Entitlements
  • Grandfathering Entitlements
  • Articles and FAQ

Usage Based Billing


  • Understanding Usages
  • Setting up Usage Based Billing
  • Usage Alerts
  • Metered Billing
  • Articles and FAQ

Chargebee CPQ


  • Chargebee CPQ
  • Chargebee CPQ for Salesforce
  • Chargebee CPQ for HubSpot

Invoices, Credit Notes, and Quotes


  • Invoices
  • Credit Notes
  • Quotes [Legacy]
  • Transactions
  • Articles and FAQ

Taxes


  • Overview
  • Configuring Taxes
  • Country-specific Taxes
  • Articles and FAQ

Hosted Capabilities


  • Overview
  • Hosted Checkout
  • Hosted Self-Serve Portal
  • Hosted Pages Features
  • Additional Hosted Pages
  • Payment Components
  • Pricing Table
  • Managing Payments with Chargebee.js
  • Mobile-Optimized Hosted Pages
  • Articles and FAQ

Site Configuration


  • Users & Roles
  • Custom Fields & Metadata
  • Approvals
  • Mandatory Fields
  • File Attachments & Comments
  • Advanced Filter Options
  • Multicurrency Pricing
  • Multi-decimal Support
  • Configuring Reason Codes
  • Events and Webhooks
  • API Keys
  • Time Zone
  • Time Machine
  • Transfer Configurations
  • Articles and FAQ

Multi Business Entity


  • Multi Business Entity Overview
  • Customer Transfer Overview
  • Articles and FAQ

Mobile Subscriptions


  • Overview
  • Omnichannel Subscriptions
  • Omnichannel One-Time Orders
  • Mobile Subscriptions (Legacy)

Reports and Analytics


  • RevenueStory
  • Home Dashboard
  • Frequently Asked Questions
  • FAQs for Classic Reports Sunset
  • Articles and FAQ

Integrations


  • Sales
  • Customer Support and Success
  • Finance
  • Tax
  • eInvoicing
  • Marketing
  • Stitch
  • Collaboration
  • Contract Management
  • Ecommerce Management
  • Articles and FAQ

Data Privacy & Security


  • Two Factor Authentication
  • SAML Single Sign-On
  • System for Cross-Domain Identity Management (SCIM)
  • EU-GDPR
  • Consent Management
  • Personal Data Management
  • Compliance Certificates
  • HIPAA Guidelines
  • PCI Recommendations and Integration Types
  • Articles and FAQ

Data Operations


  • Bulk Operations
  • Migration
  • Articles and FAQ
  1. Billing
  2. Hosted Capabilities
  3. Articles and FAQ
  4. Hosted Self-Serve Portal
  1. Billing
  2. Hosted Capabilities
  3. Articles and FAQ
  4. Hosted Self-Serve Portal

Enable GTM Integration in Chargebee.js

Problem Statement

This article helps you understand enable gtm integration in chargebee.js.

Solution

Note

GTM integration is for recording customer interactions with Chargebee checkout and portal. Backend operations such as subscription renewals do not trigger any events to GTM.

You may integrate Chargebee with GTM via drop-in script or API.

A. Using Drop-in Script

Enable the data-cb-gtm-enabled attribute to true when invoking Chargebee.js in the page headers of your site.

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Note: Replace your-chargebee-subdomain in the code snippets on this page with your Chargebee site subdomain names. Eg. If your Chargebee site is bigshopper-test.chargebee.com, then replace your-chargebee-subdomain with bigshopper-test.

B. Using API

Pass the enableGTMTracking parameter as true when initializing the Chargebee instance.

var chargebeeInstance = Chargebee.init({
  site: "your-chargebee-subdomain",
  enableGTMTracking: true
});

Google Universal Analytics is getting deprecated and will stop processing data on July 1, 2023. Google has introduced a new analytics engine Google Analytics 4 (__GA4) that offers new and advanced features that can help you gain a deeper understanding of your website visitors' behavior, such as event tracking, machine learning, and cross-device tracking. With the new setup of GA4 and Chargebee-hosted pages it leverage the capabilities to analyze and optimize your website's performance, providing you with a competitive edge in the subscription business.  If your site is configured with Google Universal Analytics version, then you can refer to this link to migrate to Google Analytics 4.
If you're using Google Tag Manager to connect to your Google Analytics 4, we recommend that you use this separate integration, and never both.

**Other Important Links

  • The list of events passed to GA/GTM.
  • Limitations of the GTM integration.
  • Prerequisites for GTM integration.

Related Articles

How to allow trial users to sign up without entering their credit card details?
How to set up 'Thank You' page goals in Google Analytics?
Can my users edit their subscriptions or add addons using the customer portal?
How to create a subscription/customer without Chargebee's checkout?
How to let my customers choose a plan on the checkout page?
Where to find the drop-in script for the plan-specific URL?
Is it possible to set a future start date for a subscription via drop-in script?
How to display additional addons on the checkout page?
How to edit the cancelled subscription message displayed on the customer portal?
How to create a portal URL for the Chargebee domain?
How to change password in self-serve portal?

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