Error - Reactivate from date should be in past

Problem Statement

How do I resolve the error "Reactivate from date should be in past" when reactivating a subscription? Can I reactivate a subscription with a future date?

Solution

The error appears because the Reactivate From date must be a past or current date, not a future date. This is expected behavior. When reactivating (via UI or API), specify a past date/time for Chargebee to use as the reactivation point.

Related Scenarios

If you need the subscription to be active on a future date, use one of these workarounds:

Option 1: Select a past or current date as the reactivation date, set Invoicing Options to Add to unbilled charges, then delete the unbilled charge from the subscription view and set the next billing date to the desired future date.

Option 2: Set a reminder and reactivate the subscription directly on the future date with Invoicing Options set to Invoice Immediately.