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Error: Scheduled date for changes occurs beyond the permissible duration

Problem Statement

This article helps you understand 'error: scheduled date for changes occurs beyond the permissible duration'.

Scope

Subscription Cancellation - How many days can we schedule cancellation?

What is the limit of the sub-cancellation scheduled date?

What is the expected behavior of Subscription Cancellation(Schedule Limit)?

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Summary

Subscription cancellation, when goes beyond the billing period for a yearly subscription it throws an error stating cancellation cannot be set whereas in the case of monthly subscription, it allows it even if it crosses the billing period. The Steps for the Use case -

  1. Create a monthly plan and then schedule cancellation after 3-4 months - this will work fine and the schedule works fine.

  2. Create a yearly plan and then schedule cancellation after the billing period ends - Limit breached error.

    image

Solution

It does not depend on which plan type- i.e monthly or yearly - Total days is one year i.e if we start today so next year till the next day it will take - Close to 366 days Let's say I create a subscription on 27/01/2023 then 366 days will be the limit - The next year 2024 same date is the limit in between which you can schedule a sub-cancellation.

Current limits - 366 days is considered for day-based billing as we bill the next day and 365 days if you have millisecond based billing

Related Articles

What happens when I schedule a cancellation?
'Error when removing scheduled cancellation: Billing cycle cannot be lesser than 1'
How do I configure refunds during cancellations?
Can I reactivate a subscription by keeping the original term dates of the subscription in place?
Can I reactivate a cancelled subscription?
How do I cancel a subscription in Chargebee?
Update or make changes to a canceled subscription
'Error : Cannot schedule cancellation beyond subscription end date'
Why I'm getting an error 'Subscription cannot be updated as it is scheduled for cancellation at end of current term'?
Export reasons chosen by my customers when canceling their subscriptions - RevenueStory
Error - Reactivate from date should be in past
How to prevent the subscription cancelled due to no card reason and avoid churn?

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