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Product Catalog 2.0
Salesforce error while creating a subscription
Summary
This error happens when you try to create a subscription via Salesforce when there is already a Chargebee site associated with the account but the opportunity is mapped to a Pricebook that is associated with a different Chargebee site. This can be resolved by changing the Pricebook to the Pricebook that is associated with Chargebee as it has CB site populated
Solution
While performing create a subscription / Manage CB Products the merchant might get the error "Chargebee site linked with the account is different from Pricebook's Chargebee site"
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Possible Reason for the error
The error occurs when the account has a Chargebee site, which is ideally populated when the account is mapped with Chargebee customer
But the Opportunity associated with the account has a Pricebook other than Chargebee's Pricebook which does not have a CB site populated on it
Change the Pricebook to the Pricebook that is associated with Chargebee as it has CB site populated
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