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Product Updates


  • Release Notes

Getting Started


  • Overview
  • Chargebee Billing Data Centers
  • Object Relationship Model
  • Understanding Sites
  • Chargebee Tech Glossary
  • Articles and FAQ

Implementing Chargebee


  • Implementation Guide
  • Go-live Checklist
  • Articles and FAQ

AI in Chargebee


  • Chargebee Agents
  • Chargebee Copilot
  • Chargebee MCP Server (Model Context Protocol)

Developer Resources


  • Developer Resources Overview
  • Articles and FAQ

Product Catalog


  • Product Catalog Overview
  • Coupons
  • Articles and FAQ

Subscriptions


  • Working with Subscriptions
  • Billing
  • Orders
  • Articles and FAQ

Customers


  • Managing Customers
  • Account Hierarchy
  • Email Notifications
  • Branding
  • Configure Multiple Languages
  • Articles and FAQ

Entitlements


  • Entitlements Overview
  • Features Overview
  • Feature Management
  • Managing Product Entitlements
  • Subscription Entitlements
  • Customer Entitlements
  • Grandfathering Entitlements
  • Articles and FAQ

Usage Based Billing


  • Understanding Usages
  • Setting up Usage Based Billing
  • Usage Alerts
  • Metered Billing
  • Articles and FAQ

Chargebee CPQ


  • Chargebee CPQ
  • Chargebee CPQ for Salesforce
  • Chargebee CPQ for HubSpot

Invoices, Credit Notes, and Quotes


  • Invoices
  • Credit Notes
  • Quotes [Legacy]
  • Transactions
  • Articles and FAQ

Taxes


  • Overview
  • Configuring Taxes
  • Country-specific Taxes
  • Articles and FAQ

Hosted Capabilities


  • Overview
  • Hosted Checkout
  • Hosted Self-Serve Portal
  • Hosted Pages Features
  • Additional Hosted Pages
  • Payment Components
  • Pricing Table
  • Managing Payments with Chargebee.js
  • Mobile-Optimized Hosted Pages
  • Articles and FAQ

Site Configuration


  • Users & Roles
  • Custom Fields & Metadata
  • Approvals
  • Mandatory Fields
  • File Attachments & Comments
  • Advanced Filter Options
  • Multicurrency Pricing
  • Multi-decimal Support
  • Configuring Reason Codes
  • Events and Webhooks
  • API Keys
  • Time Zone
  • Time Machine
  • Transfer Configurations
  • Articles and FAQ

Multi Business Entity


  • Multi Business Entity Overview
  • Customer Transfer Overview
  • Articles and FAQ

Mobile Subscriptions


  • Overview
  • Omnichannel Subscriptions
  • Omnichannel One-Time Orders
  • Mobile Subscriptions (Legacy)

Reports and Analytics


  • RevenueStory
  • Home Dashboard
  • Frequently Asked Questions
  • FAQs for Classic Reports Sunset
  • Articles and FAQ

Integrations


  • Sales
  • Customer Support and Success
  • Finance
  • Tax
  • Marketing
  • Stitch
  • Collaboration
  • Contract Management
  • Ecommerce Management
  • Articles and FAQ

Data Privacy & Security


  • Two Factor Authentication
  • SAML Single Sign-On
  • System for Cross-Domain Identity Management (SCIM)
  • EU-GDPR
  • Consent Management
  • Personal Data Management
  • Compliance Certificates
  • HIPAA Guidelines
  • PCI Recommendations and Integration Types
  • Articles and FAQ

Data Operations


  • Bulk Operations
  • Migration
  • Articles and FAQ
  1. Billing
  2. Site Configuration
  3. Articles and FAQ
  4. Users & Roles
  1. Billing
  2. Site Configuration
  3. Articles and FAQ
  4. Users & Roles

Can I add additional users to my account?

Scope

How can I share my Chargebee site with my team members?

Is there a restriction on the number of users for a Chargebee site?

While adding a site user, how can I set the access level?

How do I send an invite to a user from the backend?

How do I view the list of pending users in Chargebee?

Removing users

Yes, it is possible to add additional users to your Chargebee site.

  1. Go to Settings >> Team Members and click on the Invite Members option.

  2. Enter the email address and you will see the options to provide them complete access to your account or restrict their access depending upon their role in the company. The limits of the access will be shown as you select the "Assign roles" option.

Pending Users

An invite will be sent to this email address. The user will receive an email notification along with a link to activate their account (or create one, if they have not signed up for Chargebee yet). Their account will remain in the Pending Invites list until they activate it. You can view the pending invite by clicking on **"See Pending Invite"

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On accepting this invite, the email address will be listed as a site user.

You can remove the user from Settings > Team Members > Remove. Only Admin & Owner will have access to remove users from your Chargebee account.

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Note

 The number of users allowed on your site will depend on the plan you are on. You can find more information on Chargebee pricing page

Related Articles

Changing Ownership of the Chargebee account if the owner is not present
Can the Chargebee account ownership/email id attached be changed?
Creating custom user roles/privileges in Chargebee
Access levels of different user roles in Chargebee
How to find which team member performed a certain activity on Chargebee app?
What are SaaS metrics? What advantage does the "Analyst" role provide over "Tech Support"?
Sorry, you don't have the permission to view this page
Error message - "You don't have access to this page. Contact your admin for details" while trying to access the API keys on my site
How do I find how a specific change was made to a Customer or Subscription and by whom?

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