New in Chargebee: Explore Reveal and understand your payment performance end-to-end.Try Now
Docschargebee docs
HomeBillingCPQPaymentsRevRecGrowthReveal
Support

Product Updates

  • Release Notes

Getting Started

  • Overview
  • Chargebee Billing Data Centers
  • Object Relationship Model
  • Understanding Sites
  • Chargebee Tech Glossary
  • Articles and FAQ

Implementing Chargebee

  • Implementation Guide
  • Go-live Checklist
  • Articles and FAQ

Agentic AI

  • Chargebee Copilot
  • MCP Servers

Developer Resources

  • Developer Resources Overview
  • API Explorer
  • Articles and FAQ

Chargebee Apps

  • Chargebee Apps CLI Developer Guide

Product Catalog

  • Product Catalog Overview
  • Coupons
  • Articles and FAQ

Subscriptions

  • Working with Subscriptions
  • Billing
  • Orders
  • Articles and FAQ

Customers

  • Managing Customers
  • Account Hierarchy
  • Email Notifications
  • Branding
  • Configure Multiple Languages
  • Articles and FAQ

Entitlements

  • Entitlements Overview
  • Features Overview
  • Feature Management
  • Managing Product Entitlements
  • Subscription Entitlements
  • Customer Entitlements
  • Grandfathering Entitlements
  • Articles and FAQ

Usage Based Billing

  • Understanding Usages
  • Setting up Usage Based Billing
  • Usage Alerts
  • Prepaid credits

Invoices and Credit Notes

  • Invoices
  • Credit Notes
  • Quotes [Legacy]
  • Transactions
  • Articles and FAQ

Taxes

  • Overview
  • Configuring Taxes
  • Country-specific Taxes
  • Articles and FAQ

Hosted Capabilities

  • Overview
  • Hosted Checkout
  • Hosted Self-Serve Portal
  • Hosted Pages Features
  • Additional Hosted Pages
  • Payment Components
  • Pricing Table
  • Managing Payments with Chargebee.js
  • Mobile-Optimized Hosted Pages
  • Articles and FAQ

Site Configuration

  • Users & Roles
  • Custom Fields & Metadata
  • Approvals
  • Mandatory Fields
  • File Attachments & Comments
  • Advanced Filter Options
  • Multicurrency Pricing
  • Multi-decimal Support
  • Configuring Reason Codes
  • Events and Webhooks
  • API Keys
  • Time Zone
  • Time Machine
  • Transfer Configurations
  • Articles and FAQ

Multi Business Entity

  • Multi Business Entity Overview
  • Customer Transfer Overview
  • Articles and FAQ

Mobile Subscriptions

  • Overview
  • Omnichannel Subscriptions
  • Omnichannel One-Time Orders
  • Mobile Subscriptions (Legacy)

Reports and Analytics

  • RevenueStory
  • Home Dashboard
  • Frequently Asked Questions
  • FAQs for Classic Reports Sunset
  • Articles and FAQ

Integrations

  • Sales
  • Customer Support and Success
  • Finance
  • Tax
  • eInvoicing
  • Marketing
  • Stitch
  • Collaboration
  • Contract Management
  • Ecommerce Management
  • Articles and FAQ

Data Privacy & Security

  • Two Factor Authentication
  • SAML Single Sign-On
  • System for Cross-Domain Identity Management (SCIM)
  • EU-GDPR
  • Consent Management
  • Personal Data Management
  • Compliance Certificates
  • HIPAA Guidelines
  • PCI Recommendations and Integration Types
  • Articles and FAQ

Data Operations

  • Bulk Operations
  • Migration
  • Articles and FAQ
  1. Billing
  3. Hosted Capabilities
  5. Articles and FAQ
  6. Checkout V3 - Pop Up
  1. Billing
  3. Hosted Capabilities
  5. Articles and FAQ
  6. Checkout V3 - Pop Up

Error: New checkout is not enabled on your test site.

Problem Statement

This article helps you understand 'error: new checkout is not enabled on your test site.'.

Solution

This usually happens when you switch from V2 to V3 checkout pages for your site.

The error message shows up on your Live site when you click on the preview option (Configure Chargebee). This is because the setting Preview gets the data from the Test site and displays the Checkout page. This is to ensure that the Live site data is not tampered with.

Since there is a version mismatch between your Test site and the Live site earlier, you are getting this error.

Related Articles

How to add a unit-based charge on the URL?
How to configure return/redirect URLs for one-time payments checkout in Chargebee?
How to customize the In-app checkout pages (HPv3) in Chargebee?
What are the benefits of Chargebee's checkout page?
Existing customer with plan based URL in Latest Product Catalog - V3 checkout
Why do Plans 'Preview' on the Live site show the configurations of the Test site‌?
How do I remove autofill of address fields in Checkout or portal?
How can I add or remove ‘Go to App’ from the self-service portal?
What is the hosted pages/checkout pages of Chargebee?
How to edit the Addon quantity from the portal?
How to differentiate between Addon and Charges in Portal?
How can I pass prefilled Custom Fields through checkout via Drop-in Script?
“Sorry,the URL or the some of the parameters are not valid” error with Hosted Pages API
How to customize the V3 (In-app) checkout - hosted pages?
“Blocked autofocusing on a element in a cross-origin subframe” due to CSP headers

Show more

Was this article helpful?