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  1. Billing
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Chargebee's site name was renamed but why does this still show a different name?

Problem Statement

The domain name was changed but the UI still shows the old name. Why is the new name not updated on my dashboard?

Solution

After Chargebee support updates the domain name, it will appear in your site URLs. The dashboard UI, however, continues to show the old name until you update it in the Business Profile.

image

In the screenshot above, the domain was changed to "langavia" but the UI still shows "Personal Dictionary".

Steps to Set It Up

  1. Go to Settings > Configure Chargebee > Business Profile > Update Organization Address
  2. Update the organization address/name with the new details
image
image

Note

This change must be made by the owner from the Live site.

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How can I collect the coupon codes on the V3 checkout pages during signup?
Content security policy for the Checkout page
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Why does the checkout page show exclamation marks when customers add card details?
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Allow customers to add addons on Self serve portal
How to navigate to the specific step in the Portal popup using JS/PHP?
Where do I add my domain for the allow-list?

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