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  1. Billing
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  6. Coupons
  1. Billing
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  6. Coupons

Coupon not reflecting in the unbilled charges

Problem Statement

A coupon is applied to a subscription but does not appear in the unbilled charges until the invoice is generated.

Related Scenarios

  • Coupon not reflecting in the unbilled charges for the subscription
  • The coupon is added during subscription creation

Solution

When a coupon is applied and invoicing is not generated immediately (taken to unbilled charge), the discount will not be shown in the unbilled charge until the invoice is generated. This is expected behavior.

Subscription creation with coupon applied

The Total unbilled charges does not include the discount until the invoice is generated.

Unbilled charges view without coupon discount reflected

When the invoice is previewed or generated, the coupon will be applied to it.

Invoice preview with coupon discount applied

Related Articles

What are coupon codes/ coupon sets in Latest Product Catalog?
How is coupon validity different from coupon duration?
How to create a Coupon in Latest Product Catalog?
Bulk coupon code generator
Is it possible to limit the coupons only to certain plans via the UI?
How to find out list of coupon code‌s redeemed by the customer?
How to delete a coupon?
Difference between coupons and manual discounts
How to automatically apply coupon only to the first subscription of the customer during sign up?
How to add a coupon for a specific plans? - Legacy Product Catalog
How to apply a coupon while reactivating a cancelled subscription?
How to unarchive a coupon that was accidentally archived?
How to add a coupon for a specific currency or items on Latest Product Catalog?
How to clone a coupon?
How to add coupon to an existing subscription in Product Catalog?
What are coupon codes/ coupon sets in Latest Product Catalog?
How to apply coupons on a recurring basis?
How will the coupon code behave?
Applying multiple coupons and manual discounts to a subscription
How to offer coupons to multiple subscriptions of a customer at once?
What is the order type in which coupons are applied?
How to disable 'multiple coupons for a subscription'?
What does it mean when a coupon is marked as 'Exhausted'?
Error - coupon Id is 'already exists' while creating coupon
Why coupon redemption count is more than the coupons actually applied to the Subscription?

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