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Product Updates

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Getting Started

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Implementing Chargebee

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AI in Chargebee

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Developer Resources

  • Developer Resources Overview
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Product Catalog

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  • Coupons
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Subscriptions

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Customers

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Entitlements

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Usage Based Billing

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Chargebee CPQ

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Invoices, Credit Notes, and Quotes

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  • Articles and FAQ

Taxes

  • Overview
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Hosted Capabilities

  • Overview
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Site Configuration

  • Users & Roles
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Multi Business Entity

  • Multi Business Entity Overview
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Mobile Subscriptions

  • Overview
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Reports and Analytics

  • RevenueStory
  • Home Dashboard
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  • FAQs for Classic Reports Sunset
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Integrations

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Data Privacy & Security

  • Two Factor Authentication
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  • Articles and FAQ

Data Operations

  • Bulk Operations
  • Migration
  • Articles and FAQ
  1. Billing
  3. Product Catalog
  5. Articles and FAQ
  6. Coupons
  1. Billing
  3. Product Catalog
  5. Articles and FAQ
  6. Coupons

How to delete a coupon?

Problem Statement

You want to delete or archive a coupon in Chargebee.

Solution

Coupons can be deleted or archived. This depends on whether the coupon has been redeemed or not.

To delete or archive a coupon, select the coupon and then click Delete Coupon.

When you delete a coupon that has no redemptions, the coupon gets completely removed from the system, and it does not appear on the list of coupons either. You can reuse a coupon name to create a new coupon if needed.

  • Reusing a coupon name and coupon ID is only possible if the original coupon has never been redeemed, renamed, or completely deleted. If a coupon has been "Archived", the same coupon name/ID cannot be reused.
  • You can delete/archive multiple coupons in Chargebee in one shot. To do this, go to Product Catalog > Coupons, select the coupons to be deleted, and click the Delete button that appears above the list.

With the recent update, the Coupon Details page is migrated from the default Classic UI to the Leap UI page. The new Leap UI Coupon Details page is designed to provide a more intuitive and efficient user experience. Refer to this link for more information.

Related Articles

What are coupon codes/ coupon sets in Latest Product Catalog?
How is coupon validity different from coupon duration?
How to create a Coupon in Latest Product Catalog?
Bulk coupon code generator
Is it possible to limit the coupons only to certain plans via the UI?
How to find out list of coupon code‌s redeemed by the customer?
Difference between coupons and manual discounts
How to automatically apply coupon only to the first subscription of the customer during sign up?
How to add a coupon for a specific plans? - Legacy Product Catalog
How to apply a coupon while reactivating a cancelled subscription?
How to unarchive a coupon that was accidentally archived?
How to add a coupon for a specific currency or items on Latest Product Catalog?
How to clone a coupon?
Coupon not reflecting in the unbilled charges
How to add coupon to an existing subscription in Product Catalog?
What are coupon codes/ coupon sets in Latest Product Catalog?
How to apply coupons on a recurring basis?
How will the coupon code behave?
Applying multiple coupons and manual discounts to a subscription
How to offer coupons to multiple subscriptions of a customer at once?
What is the order type in which coupons are applied?
How to disable 'multiple coupons for a subscription'?
What does it mean when a coupon is marked as 'Exhausted'?
Error - coupon Id is 'already exists' while creating coupon
Why coupon redemption count is more than the coupons actually applied to the Subscription?

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