What is included/excluded in the MRR calculation?

What is included in the MRR calculation?

• All recurring plans & add-ons

• Recurring Coupon discounts

• Non-recurring add-ons (based on configuration settings)

• One-time coupons (based on configuration settings)

Learn more on how to configure the flexible MRR components.

MRR takes into account all the Active and Non-Renewing Subscriptions. Subscriptions in "Future" and "In Trial" status are not included in the calculation.

What is excluded in the MRR calculation?

• Setup fee

• Credit adjustments

• Any non-recurring ad-hoc charges

• Amount charged towards tax

Example 1:

If you have 10 customers paying $50 per month, your MRR is 10*50 = $500. If you have acquired two more customers on a more high-priced plan of $100 per month in the same period, then your MRR increases to $700.

Example 2:

MRR is a forward-looking and point-in-time metric. Any mid-period calculation will drop the MRR value to zero for that period.

For example, if a subscription having a monthly plan for $100 is canceled on the 17th of that month, then the MRR will be $100 from 1st - 16th and the value drops to zero from 17th onwards. Also, the MRR is considered to be zero for the entire month as MRR for that particular month-end is zero.