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The Case Against The ‘Back To App’ Button In User Onboarding Emails
User onboarding emails are built around buttons that lure users to the app. Here's how you can build your emails around something better—user/product fit.
How to Make the Product-led Transition and Other Insights from Wes Bush
Can a company ever be truly product-led? Why is starting out with freemium a bad idea? Wes answers them all.
Introducing Chargebee Moments: For the Ultimate Moment of Truth at Checkout
Your checkout page is the ultimate moment of truth. It’s that point where your prospects decide whether to turn your value proposition into something real, or just let it slip.
Why ‘Move fast and break things’ doesn’t always work for mission-critical function for Finance
Don’t move fast and break things. Move Slow & Make Things. Chargebee+QuickBooks pulls your recurring billing & subscription accounting out of the dark ages.
From First Mile To Nth: Onboarding Beyond User Onboarding
User onboarding is crafting the first mile of a user’s journey with your product. Can you apply everything that works within it to your nth?
Dear SaaS Peers, Scale Value, Not Usage (It’s Not as Simple as You Think)
Lessons from Michelin, Google, and certain other SaaS companies that got their pricing right.
Good Questions, Bad Asks: The UX Of Questions In User Onboarding
There are three strategies you can use to turn good questions into good asks—gradual engagement, information priming, and immediate impact delivery.
User Onboarding: How To Get The Little Things Right
The tiny details in user onboarding make the difference between good and great. It’s important we think about them and take time to get them right. Here’s something that can help.
6 Ways Your Billing System Can Improve Customer Retention
Your billing system can improve customer retention by helping you build an engaging relationship outside your product. Here’s how.
Making Product Discovery Work in Small Teams
Product discovery doesn’t just happen. One has to cast the net of dedicated research to catch ideas. Ideas in the waiting. Ideas seeking patterns. Learn how to go about it.
From Scrum to Support – How Pipedrive Pulls off Its Massive Localization Wins
30,000 customers. 140+ countries. 11 languages. Here’s how Pipedrive pulls it off.
What Alan Turing Can Teach Us About Product Management
A way to approach the Product Management process with a blend of inquisitiveness, empathy, and a pinch of Alan Turing wisdom.