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  1. Billing
  2. Subscriptions
  3. Articles and FAQ
  4. Working with Subscriptions
  1. Billing
  2. Subscriptions
  3. Articles and FAQ
  4. Working with Subscriptions

Is there any customer information shared while using App Stores?

Problem Statement

This article helps you understand is there any customer information shared while using app stores.

Solution

Scope

Which information about customers will be submitted from the app stores?

Solution

The App store doesn't share any customer details but in the receipt shared by Apple, we will have the plan ID and the expire_date information. Thus in Chargebee, we will have the plan ID, next billing date & cancellation information from the App store.

However, the store doesn't provide any information on Customers like customer names or email IDs. So you would need to update the customer record in Chargebee with this information.

Related Article: Is it possible to receive Apple App Store notifications on my server first and then pass them to Chargebee?

Related Articles

What is the Jump to Section under Customer/Subscription details page?
Is it possible to add multiple customers to a single subscription
Unable to create a subscription: "Cannot create the subscription as there is no valid card on file". How do I proceed?
How to move a subscription from one customer to another?
Collect first payment at a later date for a new subscription
Can I change the plan of an existing subscription on behalf of the customer ?
What happens when the number of billing cycle is 0?
How do I create/manage a subscription with users or licences ?
What's the difference between the subscription created, subscription activated and subscription started events?
How to change next billing for multiple subscriptions?
How to get a list of all subscriptions in the customer details page for Reseller type business- (above 20 subscriptions)?
How do I add or remove coupons in Subscriptions?
How can I delete a subscription in Chargebee?
How do I apply Coupons to subscriptions?
How to check the billing amount before an invoice is generated?
How to retrieve the next billing date of a subscription?
Multiple subscriptions per customer
How do I change my subscription status from Non-Renewing to Active?
How to enable Proration Settings in Chargebee
Apply a coupon when creating a subscription
Charge /Invoice one-time fee in Chargebee
Subscription Status as Active when payment failed on renewal
Changing the billing date to a different date
How to change the term end date for a specific subscription?
How to give my customers the credits for the unused period when there is a subscription change?
How to let my customer select a different plan during reactivation from the portal?
'Chargebee::InvalidRequestError "customer[company] : wrong value"'
How to configure backdate subscription and invoices?
Prerequisites for backdating subscription actions
Generate a report that shows add-ons by customer/subscription
How do I set a Free Billing Period (manual free trial) for an existing Active subscription?
How can I apply multiple Manual discounts via API to an existing subscription?
How do coupons and taxes work on Chargebee’s checkout page?
Timezone for Subscription filters in Chargebee
Can we apply the setup cost while changing a subscription in Legacy Product Catalog sites?
How to set termination fee for Contract terms?
Will a manual discount be shown in the response of the List Subscriptions API?
Is it possible to receive Apple App Store notifications on my server first and then pass them to Chargebee?
'What does this statement mean: "This customer has signed up but has not set up their Self-Serve Portal account."?‌'
Error “Subscription is in contract so you cannot pause” while pausing the subscription
Unable to backdate subscription cancellation when a contract term is applied

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