Direct Debit payments aren't processed through Pay Now link

Problem Statement

This article helps you understand direct debit payments aren't processed through pay now link.

Solution

Scope

Unable to process Direct debit payment using Pay Now link

Summary

Direct debit payments cannot be processed via Pay Now links.

The Pay Now link in emails is for immediate payments while direct debit is not an instant payment method.

So a customer who has a Direct Debit payment method on file, should add a card/wallet to go through the Pay Now link successfully.