Introducing the Chargebee CLI
chargebee docs

Why are some transactions in 'Needs Attention' status?

Problem Statement

You want to understand why are some transactions in 'needs attention' status.

Scope What should I do if transactions are in 'Needs Attention' status?

Solution

Chargebee marks a transaction as 'Needs Attention' if the payment confirmation is not received from the payment gateway. To handle this, follow the steps mentioned below.

Please refer Needs Attention Transactions

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