Getting to know the Experience Manager 

Chargebee Retention redirects canceling or downgrading customers through Retention Experiences to view Loss Aversion Cards, gather insights from the Exit Survey, deflect cancels with Offers. It all starts in the Retention Experience Manager.

Getting to know the Retention Experience Manager 

  1. Editing the look and feel of your Retention pages
  2. Manage your Survey Reasons
  3. Edit your cancel page
  4. Choose Loss Aversion cards
  5. Customize your Offers
  6. Placing Offers and Loss Aversion
  7. Configuring Targeting in Retention
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